Hotel Duty Management - Internship - nhow Amsterdam RAI - starting summer 2026 1

Minor Hotels; Amsterdam; On-site; EUR 7,100 - 9,900; Full time

Benefits offered by this job

Salary: €750 gross per month

Training via Minor Hotels University

Refer-a-friend bonus €500

Employee hotel rates

F&B and Friends & Family discounts

Team events & growth opportunities

Job summary

Minor Hotels, nhow Amsterdam RAI in Amsterdam, is offering a Duty Management Internship starting summer 2026. You will rotate through departments, receive training, and gradually assume Manager on Duty responsibilities to support guest care.

As the first point of contact for guests, you will handle questions, comments and emergencies while learning how a large international hotel runs. Fluency in English is essential; Dutch is a plus, and a six-month minimum commitment is expected.

Qualifications

• Currently enrolled for Bachelor's or Master's in Hospitality or related field.
• At least 1 year in a guest-facing hotel role.
• Available for a minimum of 6 months.
• Strong English; Dutch is a plus.

Responsibilities

• Internship covering all facets of hotel operations; train in departments.
• Act as Manager on Duty; be first contact for guests and assist with questions, comments and complaints.
• Handle emergencies and collaborate with other departments as needed.

Skills

Customer service

Teamwork

Problem solving

Leadership potential

English proficiency

Education

Bachelor's or Master's in Hospitality

Job description

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Hotel Duty Management - Internship - nhow Amsterdam RAI - starting summer 2026 1

Date: Oct 26, 2026

Location: Amsterdam, NL The Netherlands

Department: Others

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destination's vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you theIntern Duty Managementwho embraces service with a twist, has a passion for hospitality, and enjoys the forward culture of nhow Amsterdam RAI?

social hub. design hotel. the place to be.

nhow Amsterdam RAI is a new social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions,symbolizesthe melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall buildingis intheZuidasdistrict, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamicheadquartersand home base.

What's in it for you (spoiler: a lot!)

Compensation of € 750 gross per month for all your hard work, based on full-time hours;

Free online & offline training organized by our own Minor Hotels University Northern Europe;

Refer-a-friend bonus (500 EUR);

Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;

Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;

Team building events, trips and holiday parties;

The opportunity to grow within our company worldwide.

What part will you play in creating the unforgettable?

During this internship you will become familiar with all facets of the hotel industry. First, you will be getting trained in all the departments before you can assume your duties. After that, you independently fulfil the role of Manager on Duty. You are the first contact for guests. You assist guests with questions, comments, and complaints and, if necessary, you assist other departments whenever it is needed most. You will be also dealing with calamities and any other emergencies such as fire alarms, sick guests, and similar.

You know the hotel, your colleagues, and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a young professional in the hospitality industry.

What makes you the perfect fit for this bold journey?

You are currently enrolled for Bachelor's or Master's in Hospitality or any other relevant study;

• If not you must have worked at a hotel for a minimum of 1 year at a guest facing role;

You are available for a minimum of 6 months;

You are eager to learn and develop in understanding how a large international hotel runs;

You are flexible but you also stand firm whenever it is needed;

You are service-oriented, you dare to make decisions and you have an excellent command of the English language. Dutch is a strong benefit;

You can work independently, but you also enjoy working in a team;

You are a problem-solver, can act decisively, and you can think of solutions instead of problems.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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