Hospitality Operations Lead - Amsterdam

Numa; Amsterdam; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Complimentary stay

Exclusive staff discounts

Job summary

Numa in Amsterdam is seeking a motivated hospitality enthusiast to join our Operations Team onsite, ensuring rooms and spaces are ready for guests. Reporting to Hotel Operations Manager, you will perform routine inspections, coordinate with Guest Experience, and supervise housekeeping to maintain high standards.

Fluent English is required, basic Dutch is a plus; you should be hands-on, detail‑oriented, and able to multitask in a fast-paced environment.

Qualifications

• Experience in hospitality operations or housekeeping is preferred.
• Strong attention to detail and ownership of tasks.
• Ability to multitask and stay composed in a fast-paced environment.

Responsibilities

• Conduct routine room inspections to ensure cleanliness and stock levels.
• Collaborate with Guest Experience to address guest complaints.
• Supervise housekeeping activities to maintain high standards of cleanliness.
• Monitor inventory and coordinate delivery with external suppliers.
• Coordinate with maintenance for technical issues and repairs.
• Assist with pre- and post-opening activities for new units.

Skills

Hospitality

Operations

Housekeeping

Guest relations

Inspection

Multitasking

English fluency

Dutch (basic)

Job description

Numa in Amsterdam is seeking a motivated hospitality enthusiast to join our Operations Team onsite, ensuring rooms and spaces are ready for guests. Reporting to Hotel Operations Manager, you will perform routine inspections, coordinate with Guest Experience, and supervise housekeeping to maintain high standards.

Fluent English is required, basic Dutch is a plus; you should be hands-on, detail‑oriented, and able to multitask in a fast-paced environment.