Healthcare IT Support Engineer — Hybrid/Remote

deephealth; Amsterdam; Hybrid; EUR 35,000 - 50,000; Full time

Job summary

DeepHealth in Amsterdam is seeking a Technical Services Engineer to deliver expert support for healthcare IT systems. This role involves troubleshooting issues, providing first- and second-level support, and collaborating with cross-functional teams to ensure high service quality.

The ideal candidate should possess strong IT skills, experience in healthcare environments, and communication fluency in French and English. The position supports a hybrid work environment and offers a competitive salary.

Qualifications

• 1+ years of experience in an IT support role.
• Proven IT support experience in healthcare or clinical environments.
• Strong IT, networking, and general computer skills.
• Solid understanding and hands-on experience with PC and server hardware.

Responsibilities

• Provide first- and second-level support for healthcare IT systems.
• Respond to user inquiries via phone, email, and ticketing systems.
• Collaborate with IT, Product, and Engineering teams to resolve complex issues.
• Maintain detailed records of incidents and solutions.

Skills

IT support experience

Strong customer relationship skills

Fluency in French

Fluency in English

Troubleshooting complex applications

Linux and Windows command line

Networking skills

Analytical skills

Ability to manage multiple tasks

Education

Bachelor’s degree in IT or related field

Tools

Ticketing systems

Job description

DeepHealth in Amsterdam is seeking a Technical Services Engineer to deliver expert support for healthcare IT systems. This role involves troubleshooting issues, providing first- and second-level support, and collaborating with cross-functional teams to ensure high service quality.

The ideal candidate should possess strong IT skills, experience in healthcare environments, and communication fluency in French and English. The position supports a hybrid work environment and offers a competitive salary.