Head of Quality Assurance

Rise Resourcing; Amsterdam; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Flexible start and finish times

Inclusive, collaborative culture

Charity and volunteering initiatives

Job summary

Rise Resourcing is partnering to recruit a Head of Quality to lead the Quality team for General Merchandise in Amsterdam. The role focuses on ensuring products meet the highest quality, safety and regulatory standards across Europe, with a people-first culture and flexible working options.

You will own the team and categories, driving technical strategy, coaching a high-performing team, and partnering with cross-functional colleagues to uphold quality and ethics across the product lifecycle.

Qualifications

• Significant General Merchandise technical experience in retail, manufacturing or sourcing environments.
• Strong knowledge of product compliance, safety, quality assurance and ethical standards.
• Proven track record of leading and developing successful teams.

Responsibilities

• Developing and delivering the company's technical strategy
• Leading, coaching and developing a high-performing Technical team
• Driving technical excellence across product quality, safety and compliance
• Ensuring all products meet regulatory, ethical and quality standards
• Partnering with Category, Buying, Product Development, Sourcing and Supply Chain teams
• Managing relationships with suppliers and third-party testing partners
• Identifying opportunities to improve product performance, customer satisfaction and operational efficiency
• Providing technical leadership and influence across the wider business

Skills

General Merchandise expertise

Quality management

Regulatory compliance

Job description

Head of Quality Assurance | General Merchandise | Electronics

Competitive Salary + Bonus + Flexible Working

Are you an experienced Head of Quality or Quality Manager looking for your next challenge with a business that genuinely values its people?

We're partnering with a well-established international retailer to recruit a Head of Quality to join their experienced Quality team in Amsterdam. This is a fantastic opportunity to work with an organisation that combines commercial success with a people-first culture, offering genuine flexibility, career development and an excellent work-life balance.

The Opportunity

You’ll take ownership of the team and all categories, ensuring products consistently meet the highest quality, safety and regulatory standards across Europe.

Your responsibilities will include:

• Developing and delivering the company's technical strategy
• Leading, coaching and developing a high-performing Technical team
• Driving technical excellence across product quality, safety and compliance
• Ensuring all products meet regulatory, ethical and quality standards
• Partnering closely with Category, Buying, Product Development, Sourcing and Supply Chain teams
• Managing relationships with suppliers and third-party testing partners
• Identifying opportunities to improve product performance, customer satisfaction and operational efficiency
• Providing technical leadership and influence across the wider business

You will ideally have

• Significant General Merchandise (DIY, Leisure, Toys, Electrical, Home) technical experience gained within retail, manufacturing or sourcing environments
• Strong knowledge of product compliance, safety, quality assurance and ethical standards
• A proven track record of leading and developing successful teams

What's on Offer?

• Flexible start and finish times
• Inclusive, collaborative culture that genuinely supports employee wellbeing
• Charity and volunteering initiatives
• Long-term career development within an established international business

If you're looking for a role where you can make a real impact while enjoying genuine flexibility and a supportive culture, I'd love to hear from you.