Head of Programmes Non-Food

PUM; Den Haag; Hybrid; EUR 59,000 - 84,000; Full time

Benefits offered by this job

8% holiday allowance

13th-month bonus

Working-from-home allowance

Commuting allowance

28 days holiday

Pension plan

Vitality budget

Job summary

PUM, a Netherlands-based NGO, seeks a Head of Programmes Non- Food to lead a team of seven Programme Managers and report to the Operations Director. You will align programmes with strategic priorities, secure funding opportunities, and coordinate with global stakeholders to deliver impactful projects.

You will oversee programme planning, ecosystem development, and the expert community while ensuring compliance and high performance.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• 10+ years of relevant experience, including management team experience.
• Proven track record in securing funding across multiple programmes.
• Experience leading diverse teams and delivering impact.
• Strong intercultural communication and collaboration across departments.
• Fluent in Dutch and English; based in the Netherlands.

Responsibilities

• Act as Head of Programmes Non-Food and member of the Management Team.
• Lead seven Programme Managers and coordinate programmes with skilled volunteers.
• Translate strategy into practical plans and ensure alignment with funding opportunities.
• Drive development of programme plans to strengthen ecosystems and partnerships.
• Build and guide an expert community to meet current and future needs.
• Collaborate with Heads of Food, Region Asia & South America, and Region Africa.
• Monitor data and analytics to provide strategic guidance and ensure policy compliance.

Skills

Strategic leadership

International programme management

Team leadership

Data-driven decision making

Stakeholder collaboration

Fluent Dutch & English

Education

Bachelor’s or Master’s degree

Tools

Microsoft 365

Dynamics

Job description

As Head of Programmes Non-Food, you are a member of the Management Team and lead a team of seven Programme Managers. Together with the Head of Programmes Food, you are responsible for the overall strategy and day-to-day operations of the programme department. In this role, you will have the opportunity to support ambitious entrepreneurs worldwide in creating sustainable change. Are you ready to shape strategy and drive results for maximum impact? This could be your opportunity! Learn more about our twelve programmes here.

Hospitality & Tourism

About PUM

PUM is a unique NGO based in The Hague. Our mission is to strengthen business ecosystems and create lasting economic, social and environmental impact. We actively support women’s and youth entrepreneurship and employment. We are active in 26 countries across the Global South, with 12 programmes. Our 1,200 volunteer experts share their knowledge and expertise with ambitious entrepreneurs in small and medium-sized enterprises and the business organisations that support them. We believe in the power of collaboration and the magic that happens when diverse perspectives come together. Together, we grow!

The role

As Head of Programmes Non- Food and member of the Management Team, you serve as the link between programme operations and strategy. In this role you report directly to the Operations Director and manage a team of seven Programme Managers, who coordinate the programmes and match projects with skilled volunteer experts. Your daily activities will be varied and challenging:

• Act as a strategic link between the Management Team and Programme Managers, translating strategy and programme priorities into practical plans.
• Drive the identification and exploration of funding opportunities for the seven programmes, working closely with Programme Managers to ensure that programme propositions are well positioned and aligned with relevant funding opportunities.
• Lead the development of programme plans with clear propositions to strengthen business ecosystems and partnership development, ensuring alignment with PUM’s goals and evolving priorities.
• Drive the strategy to build a strong expert community, ensuring the right expertise is available to meet current and future needs. Strategically guide and coach Programme Managers to ensure their expert communities are skilled, diverse, high-performing, and ready to deliver impactful programmes.
• Collaborate closely with internal stakeholders, including the Head of Programmes Food, Head of Region Asia & South America, and Head of Region Africa, to lead the strategic planning and international roll-out of programmes, anticipate trends, and translate these into actions to achieve programme objectives.
• Analyse and translate data, analytics, and evaluation insights from programmes, partners, and donors into strategic guidance, enabling Programme Managers to deliver maximum results.
• Ensure compliance with organisational policies across programmes.

Who are you?

• You are a proactive, hands-on, and a strategic thinker with a Bachelor’s or Master’s working and thinking level.
• You bring 10 years of relevant experience, including as a member of the management team.
• You bring proven experience in steering funding opportunities and securing funding across multiple programmes.
• You bring experience in international programme management and in leading teams, with a strong focus on results and impact.
• You bring a strong understanding of the realities SMEs face in sometimes challenging environments.
• You have strong intercultural communication skills and collaborate effectively with different departments and stakeholders.
• You have a strong focus on impact, quality, and results.
• You play a key role in achieving PUM’s goals through the successful delivery of impactful projects.
• You thrive in an organisation in growth and transition, enjoy contributing to further professionalisation.
• You are data-driven, with a strong focus on impact, quality and results, and are comfortable using digital tools, including Microsoft 365 and Dynamics.
• You are fluent in both Dutch and English and are based in the Netherlands.
• You are available for 37.5 hours per week (1 FTE).

What we offer

This position at PUM offers a competitive salary ranging from €5.261,- to €7.516,- gross per month based on a full-time (37,5 hours) contract. We provide numerous perks, including an 8% holiday allowance, a 13th-month bonus, working-from-home and commuting allowances, 28 days of holiday, a pension plan, a vitality budget, and more. Our stunning office, conveniently located within walking distance of The Hague Central Station, boasts breathtaking views. Pre-screening is part of the selection process. At PUM, we celebrate diversity and inclusion as essential pillars of our organisation. We embrace the uniqueness of each individual, fostering an environment where everyone can thrive by being their authentic selves.

Ready to make a difference? Join us!

Becoming the Head of Programmes Non-Food at PUM isn’t just a career move; it’s a chance to drive meaningful change. Working for an impact-driven organisation like PUM adds an extra sense of purpose and fulfilment to your day-to-day work. In addition to the benefits mentioned, here’s what else awaits you:

• Building a brighter future: Contribute to the sustainable development of communities worldwide, cultivating a profound sense of fulfilment.
• Optimal knowledge utilisation: Put your expertise to its best use and make a tangible impact on SMEs worldwide and their ecosystems.
• Continuous learning: Embrace new perspectives and gain insights by connecting with diverse people and cultures, broadening your horizons.
• Building a professional network: Collaborate with professionals and impact-driven changemakers across the world and across different industries.

Application deadline: 21 October 2026