Head of Product, Personalisation & AI Orchestration

Addition

Amsterdam

On-site

EUR 150,000 - 200,000

Full time

5 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Addition is seeking a seasoned Head of Product to spearhead a major digital personalisation and orchestration capability. You will own the vision, strategy and roadmap, leading Product Managers and collaborating with Technology, Data, Design, CRM, Marketing and Commercial teams to create smarter customer experiences across channels.

You will drive the next-best-action framework, leverage real-time data and AI, and scale personalisation across web, app and CRM.

Qualifications

8–10+ years of Product Management experience in digital, e-commerce, or large consumer environments.
3–4+ years of leading Product teams and managing multiple PMs.

Responsibilities

Own the product strategy and roadmap for personalisation and cross-channel orchestration.
Lead, coach and develop a team of Product Managers.
Drive next-best-action decisioning across web, app, CRM and other touchpoints.
Use customer data and real-time signals to create relevant personalised journeys.
Develop personalisation and recommendation capabilities at scale.
Collaborate with Data, AI, and Technology teams on AI-enabled decisioning.
Lead product discovery, experimentation and A/B testing.
Engage with senior stakeholders across markets and functions.
Define KPIs and use data to continually improve the roadmap.
Ensure GDPR, privacy and responsible AI requirements are met.