Guest-Focused F&B Waiter | Full-Time Service Pro

Hotelprofessionals - Crowne Plaza Amsterdam - South; Amsterdam; On-site; EUR 23,000 - 32,000; Full time

Job description

About us

Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.

Your day to day

As an Fulltime F&B Allround Waiter at Japanner Restaurant, you’ll bring warmth, professionalism, and personality to every guest experience. You’ll work at restaurant De Japanner Zuid - ensuring each guest feels welcome and cared for from the first “hello” to the last “thank you.”

Your responsibilities will include

• Welcoming guests, taking orders, and serving food and beverages with genuine hospitality
• Providing menu explanations and food or wine recommendations to enhance the guest experience
• Preparing and maintaining the setup of your assigned area — tables, buffets, and service stations
• Transmitting orders to the kitchen accurately and efficiently
• Handling payments and billing, including room charge procedures and cash remittance
• Maintaining a clean, organized, and inviting environment in all outlets
• Supporting events and banquets with setup, service, and breakdown tasks
• Coordinating with colleagues and other departments to ensure smooth service
• Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage)
• Being attentive to guest needs, always aiming to exceed expectations

What we need from you

• Previous experience in hospitality or F&B service is an advantage
• Strong communication skills in English and preferably Dutch; any additional language is a plus
• A true host — guest-oriented, service-minded, and enthusiastic
• Well-groomed appearance and professional attitude
• Ability to multitask and remain calm under pressure
• Eye for detail and passion for quality
• Flexible availability, including mornings, evenings, festive holidays and weekends

At Crowne Plaza Amsterdam – South, we make sure you feel right at home with

• Employee discount for all 6000+ IHG hotels worldwide
• Friends & family rates to share with your loved ones
• Up to 50% discount in participating hotel bars and restaurants
• Travel allowance based on the distance from home to work
• A paid day off for volunteering
• A paid day off for your birthday or a birthday voucher
• Homemade lunch or dinner during your working hours
• Opportunities for personal development, training, and coaching
• A CultuurWerkt! account for discounts on theatre, cinema, and more
• A ClassPass discount for fitness, wellness, or healthy meals
• Discount on a collective health insurance
• Discount at Doctor Feelgood, our local massage partner
• Access to the hotel’s gym facilities (when not in guest use)
• An In-House Experience including breakfast, dinner and drinks at Crowne Plaza Amsterdam - South as part of your onboarding
• A fun, international team that values teamwork, laughter, and growth
• Regular staff events, parties, and departmental outings
• At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development — because we know that when you feel your best, you perform your best

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime