Front Office Internship - February 2027

StudentJob; Amsterdam; On-site; EUR 4,000 - 7,000; Full time

Benefits offered by this job

Employee discount

Friends & family rates

Restaurant/cafe discounts

Career development

Wellbeing program

Gym access

Team events

IHG discounts

Meal during shifts

Job summary

Crowne Plaza Amsterdam - South invites you to join our Front Office internship in the vibrant Zuidas district. You will greet guests, support reservations, and learn brand standards while delivering warm, professional service.

Fluent English is required, Dutch is a plus. This internship fits your study program and offers on-the-job training, team camaraderie, and opportunities to grow within the IHG Hotels & Resorts family.

Qualifications

• Excellent communication skills in English and preferably Dutch.
• Positive, can-do attitude and enjoy working with people.
• Good communication and organizational skills.

Responsibilities

• Greet and assist guests on arrival to ensure smooth check-in.
• Support front office with reservations and guest inquiries.
• Communicate guest preferences to departments and handle VIP arrivals.
• Learn procedures, checklists, and shift handovers.

Skills

English communication

Dutch (preferred)

Positive attitude

Teamwork

Education

High school diploma

Tools

Microsoft Office

Opera PMS

Job description

Please note: this vacancy is only open to candidates who have the legal right to work in the Netherlands and are currently enrolled in a study program relevant to the role.

About us:

Welcome to Crowne Plaza Amsterdam - South, a modern business hotel in the lively Zuidas district.
With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong - as part of the global IHG Hotels & Resorts family.

Your day to day:

• Greeting and assisting guests upon arrival, ensuring a smooth and friendly check-in experience
• Maintaining a high level of guest satisfaction through clear communication before, during, and after each stay
• Supporting the Front Office team in handling reservations, inquiries, and guest requests
• Assisting with VIP arrivals and ensuring all guest preferences are communicated to the right departments
• Following Crowne Plaza and IHG brand standards to ensure consistent, high-quality service
• Helping with administrative tasks and learning operational procedures such as checklists, reports, and shift handovers
• Working in various shifts - morning, afternoon, or evening - alongside our passionate team
• Contributing your own ideas to improve guest experiences and internal processes

Ready to land this internship?

• The internship is part of your school program
• Excellent communication skills in English and preferably also in Dutch.Another language is always a plus.
• You have a positive, can-do attitude and enjoy working with people
• Good communication and organizational skills
• Experience with Microsoft Office (Word, Excel, PowerPoint); experience with Opera is a plus
• A well-groomed and professional appearance that represents our brand with confidence

At Crowne Plaza Amsterdam - South, we make sure you feel right at home with:

• Employee discount for all 6000+ IHG hotels worldwide
• Friends & family rates to share with your loved ones
• Up to 50% discount in participating hotel bars and restaurants
• International career opportunities after graduation
• Homemade lunch or dinner during your working hours
• Opportunities for personal development, training, and coaching
• A CultuurWerkt! account for discounts on theatre, cinema, and more
• A ClassPass discount for fitness, wellness, or healthy meals
• Discount at Doctor Feelgood, our local massage partner
• Access to the hotel's gym facilities (when not in guest use)
• An In-House Experience to see the hotel from a guest's perspective
• A fun, international team that values teamwork, laughter, and growth
• Regular staff events, parties, and departmental outings
• At IHG, we believe in giving you the Room to Belong, Grow, and Make a Difference. Through our myWellbeing program, we support your health, lifestyle, and career development - because we know that when you feel your best, you perform your best.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school