Guest Experience Waiter — F&B at a Modern Hotel

Hotelprofessionals; Amsterdam; On-site; EUR 25,668 - 32,364; Full time

Benefits offered by this job

Employee discounts

Friends & family rates

50% discount at hotel bars/restaurants

Travel allowance

Volunteer day off

Birthday day off

Meals during shifts

Onboarding experience at Crowne Plaza

Team events

Job summary

Crowne Plaza Amsterdam – South is a modern business hotel in the Zuidas district offering 207 rooms and multiple venues. As a full‑time F&B All‑round Waiter at De Japanner Zuid you will bring warmth, professionalism and personality to every guest experience, ensuring guests feel welcome from hello to goodbye.

You will support service across outlets, coordinate with colleagues, and uphold HACCP and safety standards while delivering memorable hospitality to guests and event attendees.

Qualifications

• Experience in hospitality or F&B preferred.
• Fluent in English; Dutch language skills a plus.
• A true host – guest-oriented, service-minded and enthusiastic.

Responsibilities

• Welcoming guests, taking orders and serving food and beverages with genuine hospitality
• Providing menu explanations and food or wine recommendations to enhance the guest experience
• Preparing and maintaining the setup of your assigned area – tables, buffets and service stations
• Transmitting orders to the kitchen accurately and efficiently
• Handling payments and billing, including room charge procedures and cash remittance
• Maintaining a clean, organized and inviting environment in all outlets
• Supporting events and banquets with setup, service and breakdown tasks
• Coordinating with colleagues and other departments to ensure smooth service
• Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage)
• Being attentive to guest needs, always aiming to exceed expectations

Skills

Hospitality experience

English language

Dutch language

Customer service

Job description

Crowne Plaza Amsterdam – South is a modern business hotel in the Zuidas district offering 207 rooms and multiple venues. As a full‑time F&B All‑round Waiter at De Japanner Zuid you will bring warmth, professionalism and personality to every guest experience, ensuring guests feel welcome from hello to goodbye.

You will support service across outlets, coordinate with colleagues, and uphold HACCP and safety standards while delivering memorable hospitality to guests and event attendees.