Guest Experience Lead Intern (Front Office)

StudentJob; Amsterdam; On-site; EUR 7,616 - 9,123; Full time

Benefits offered by this job

€750 internship allowance

Meals during shift

Job opportunities within Europe

Discounted hotel rates

50% F&B discount

Annual company outings

Exclusive employee discounts

Learning & Development opportunities

Job summary

Park Plaza Victoria in Amsterdam is looking for a Manager On Duty Intern to assist in the Front Office operations. This role involves providing exceptional guest services, ensuring a smooth check-in and check-out process, and enhancing guest experiences. Ideal candidates are proactive, friendly, and flexible team players. The internship offers a monthly allowance of €750, meals during shifts, discounts on hotel services, and opportunities for growth within the PPHE Hotel Group across Europe.

Qualifications

• Proactive in solving problems and giving recommendations.
• Able to identify improvements for the Front Office.
• Friendly, calm, and thoughtful appearance.
• Able to meet guest expectations and assist colleagues when necessary.
• Striving for unique and individual service.

Responsibilities

• Responsible for operational aspects within Front Office.
• Handle guest check-in and check-out experiences.
• Ensure warm welcomes and provide personalized service.
• Participate in initiatives and contribute to improvements.

Skills

Proactivity

Positive appearance

Flexibility

Creativity

Team player

English proficiency

Education

High School

Job description

Park Plaza Victoria in Amsterdam is looking for a Manager On Duty Intern to assist in the Front Office operations. This role involves providing exceptional guest services, ensuring a smooth check-in and check-out process, and enhancing guest experiences. Ideal candidates are proactive, friendly, and flexible team players. The internship offers a monthly allowance of €750, meals during shifts, discounts on hotel services, and opportunities for growth within the PPHE Hotel Group across Europe.