Guest Experience Concierge - Front Desk

Movenpick Hotel Amsterdam; Den Haag; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Travel allowance up to €200 per month

Pension contributions with Horeca &amp

Uniform, laundry service and meals

Discounts on rooms, food and drink

Mövenpick Experience overnight stay (d

Sport facilities

Job summary

Mövenpick Hotel The Hague is seeking a receptionist who welcomes guests, handles check-ins and check-outs, and serves as the first and last point of contact during a stay. You’ll ensure a warm, attentive atmosphere and respond to guest needs with a smile. The role includes morning and afternoon shifts (07:00 and 15:00).

Opera IT knowledge is preferred, along with fluent English and Dutch language skills. The hotel offers benefits such as a travel allowance, pension contributions, meals, staff

Qualifications

• Fluent English (written and spoken).
• Dutch language skills preferred.
• Knowledge of Opera IT system is an asset.

Responsibilities

• Check in and check out guests.
• Be the point of contact for all questions in the hotel.
• Be the face of Mövenpick Hotel.
• Attend to guests with empathy and handle complaints professionally.

Skills

English (fluent)

Dutch (preferred)

Opera IT

Job description

Mövenpick Hotel The Hague is seeking a receptionist who welcomes guests, handles check-ins and check-outs, and serves as the first and last point of contact during a stay. You’ll ensure a warm, attentive atmosphere and respond to guest needs with a smile. The role includes morning and afternoon shifts (07:00 and 15:00).

Opera IT knowledge is preferred, along with fluent English and Dutch language skills. The hotel offers benefits such as a travel allowance, pension contributions, meals, staff