Guest Experience Concierge

Conscious Hotels; Amsterdam; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Benefits budget €300/year

35% massage discount

Travel allowance (min 15 km)

Staff discounts on rooms

Team events and staff parties

Development opportunities

Drinks after shift

Family/Friends discounts

Job summary

Conscious Hotels is seeking a front desk team member in Amsterdam to manage reservations, welcome guests, and ensure they feel at home. You will balance administrative tasks with guest interactions, providing local recommendations and handling special requests with a smile.

The role emphasizes flexibility, English fluency, and a positive attitude, with PMS knowledge considered an advantage in a dynamic hotel setting.

Qualifications

• Flexibility, including weekends and mornings.
• Minimum 1 year of experience, preferably in a hotel.
• Fluent in English; Dutch language preferred.
• Positive and cheerful demeanor.
• Knowledge of reservations system PMS is an advantage.

Responsibilities

• Handle reservations and guest check-ins/outs.
• Greet guests and ensure they feel at home.
• Share local recommendations for dining and nightlife.
• Handle special requests with discretion and care.

Skills

Flexibility

Hotel experience

English fluency

Dutch preferred

Positive attitude

PMS knowledge

Tools

PMS system

Job description

Conscious Hotels is seeking a front desk team member in Amsterdam to manage reservations, welcome guests, and ensure they feel at home. You will balance administrative tasks with guest interactions, providing local recommendations and handling special requests with a smile.

The role emphasizes flexibility, English fluency, and a positive attitude, with PMS knowledge considered an advantage in a dynamic hotel setting.