Growth‑Oriented Operations Lead: Systems & Logistics

O My Bag; Amsterdam; On-site; EUR 70,000 - 105,000; Full time

Benefits offered by this job

Beautiful office in Amsterdam De Pijp

Personal growth budget

Shop discount on O My Bag products

Pension with ASR Doen Pensioen

Fresh vegetarian team lunches

Employee discount on Urban Sports

Job summary

O My Bag is seeking an Operations Lead to act as the glue between people, priorities and processes. You will lead an operations team and own systems, logistics, data, costs, and stores, balancing hands-on work with strategic initiatives.

You will tighten stock, payments and returns processes, align Shopify with Exact and warehouse data, and participate in retail expansion by shaping business cases and site readiness.

Qualifications

• 5+ years of operations experience in fashion or lifestyle brands.
• Strong numerical literacy; able to read a P&L and build basic models.
• Tech-savvy with systems; comfortable with ERP, dashboards and integration.
• Hands-on, structured, and able to own end-to-end processes.
• Clear communicator across cultures and capable of leading small teams.

Responsibilities

• Own operational tech stack (Shopify, Exact, integrations, payments).
• Oversee logistics, customer service and IT operations.
• Develop and expand dashboards with Looker Studio and ensure adoption.
• Drive automation and smart use of AI across teams.
• Lead operational projects, including potential ERP transfers.
• Support store operations and retail expansion with business cases.

Skills

Leadership

Analytical skills

Cross-cultural communication

Ownership mindset

Fluent in English and Dutch

Tools

Shopify

Exact

ERP

Looker Studio

Job description

O My Bag is seeking an Operations Lead to act as the glue between people, priorities and processes. You will lead an operations team and own systems, logistics, data, costs, and stores, balancing hands-on work with strategic initiatives.

You will tighten stock, payments and returns processes, align Shopify with Exact and warehouse data, and participate in retail expansion by shaping business cases and site readiness.