Grondsteward(ess)/ Bag Drop Host

Scarabee Aviation Group; Schiphol; On-site; EUR 21,000 - 26,000; Part time

Benefits offered by this job

On-call contract

Flexible shifts

Job summary

Scarabee Aviation Group is looking for a Ground Steward(ess)/BagDrop Host at Amsterdam Airport Schiphol to welcome and assist passengers at the baggage drop-off area. You are the first contact, ensuring a smooth start to journeys with a friendly smile.

You will support self-service baggage processes, handle routine unit issues, and report larger technical problems to the Service Team. The role offers on-call, with potential for fixed hours, and flexible shifts to fit studies or other activities.

Qualifications

• You are hospitable, stress-resistant, and proactive.
• In Schiphol's dynamic environment, you stay composed.
• 18 years or older; obtain VGB certificate.
• Good command of Dutch and English.
• Able to travel to Schiphol day and night.
• Willing to work irregular shifts.

Responsibilities

• Assist passengers during baggage drop-off.
• Answer questions and offer proactive help.
• Independently resolve minor BagDrop unit malfunctions.
• Report larger technical issues to the Service Team.
• Report completed activities and tasks.

Skills

Hospitality

Stress-resilient

Proactive

Flexible hours

Dutch & English

Job description

Are you service-oriented, energetic, and do you enjoy working in a dynamic environment? As a Ground Steward(ess) / BagDrop Host at Amsterdam Airport Schiphol, you ensure passengers start their journey smoothly and pleasantly. You are the first point of contact in the baggage drop-off area and assist travelers with a welcoming smile.

What will you do as a Groundsteward(ess) / Bag Drop Host?

Within the BagDrop area, you are the eyes and ears on the work floor. You support passengers during the self-service baggage process and ensure everything runs smoothly. Your tasks include:

• Assisting passengers during the baggage drop-off process;
• Answering questions and proactively offering assistance;
• Independently resolving minor BagDrop unit malfunctions;
• Reporting larger technical issues to the Service Team;
• Reporting completed activities and tasks.

What do you bring?

You are hospitable, stress-resistant, and proactive. In the dynamic environment of Schiphol, you feel completely at home. You enjoy being on the move, can work independently, and appreciate flexibility in working hours. In addition:

• You are at least 18 years old;
• You are able to obtain a Certificate of No Objection (VGB);
• You have a good command of Dutch and English;
• You are able to travel to Schiphol day and night;
• You are physically fit and comfortable walking a lot;
• You are willing to work irregular shifts;
• Experience in a service-oriented role is a plus, but not required.

What do we offer?

• An on-call contract (with the prospect of a fixed-hours contract upon extension);
• Flexible shifts (11:00 AM - 7:00 PM and 3:00 AM - 11:00 AM), ideal to combine with studies or other activities ;
• Working in an international and dynamic environment;
• Varied tasks with plenty of passenger interaction.

PS. This vacancy is intended for recruiting a new colleague. Acquisition in response to this vacancy is not appreciated. All applications will be treated confidentially. Personal data will be processed carefully in accordance with applicable privacy legislation.