Global Medical Operations Lead — Clinician AI Platform

Tandem Health; Leiden; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Tandem Health in Leiden offers a full-time hybrid role within our Global Medical Operations team. You will help roll out Tandem's AI clinical operating system to healthcare organisations worldwide, engaging executives, medical leaders, and end-users.

Ideal candidates have clinical healthcare experience, exposure to consulting or startup environments, and a passion for technology and AI. Fluent Dutch and English, ownership, and a willingness to travel up to 25% are required.

Qualifications

• Clinical experience in healthcare.
• Exposure to consulting, corporate, or startup environments.
• Passion for technology, AI, and transforming care.
• Strong communication with executives and clinicians.

Responsibilities

• Lead live product demos for prospective clients and support global commercial efforts.
• Design and adapt workflows and templates for diverse markets and large-scale customers.
• Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
• Represent Tandem at international conferences, workshops, and customer events.
• Guide clinicians through onboarding, training, and day-to-day support.
• Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
• Build templates and prompts, contributing to the ongoing evolution of Tandem's AI assistant.
• Manage clinical safety incidents and optimise internal operations for safe scaling.

Skills

Clinical experience

Consulting exposure

AI/Tech passion

Communication skills

Process-driven

Ownership & initiative

Travel willingness

Dutch & English fluency

Job description

Tandem Health in Leiden offers a full-time hybrid role within our Global Medical Operations team. You will help roll out Tandem's AI clinical operating system to healthcare organisations worldwide, engaging executives, medical leaders, and end-users.

Ideal candidates have clinical healthcare experience, exposure to consulting or startup environments, and a passion for technology and AI. Fluent Dutch and English, ownership, and a willingness to travel up to 25% are required.