Global Medical Operations Lead: Clinical AI Co-Pilot

Health Data Innovations, Inc.; Leiden; Hybrid; EUR 90,000 - 150,000; Full time

Job summary

Tandem Health is building the clinical co-pilot of the future. This hybrid, full-time role places you in Leiden, with travel to Stockholm and other healthcare sites to implement Tandem’s AI-based operating system.

You’ll collaborate with executives, clinicians, and product teams to tailor workflows, onboard new organisations, and drive scalable adoption. You’ll contribute to patient care by shaping safe, efficient clinical processes and supporting users through training, onboarding, and live

Qualifications

• Clinical experience in healthcare.
• Exposure to consulting, corporate, or startup environments.
• Passion for technology, AI, and potential to transform care.
• Strong communication skills with executives, engineers, and clinicians.
• Organisational strength and a process-driven mindset.
• Ownership, curiosity, and initiative in a fast-paced environment.
• Flexibility to travel up to 25%.
• Fluency in Dutch and English.

Responsibilities

• Lead live product demos for prospective clients and support global commercial efforts.
• Design and adapt workflows and templates for diverse markets and large-scale customers.
• Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
• Represent Tandem at international conferences, workshops, and customer events.
• Guide clinicians through onboarding, training, and day-to-day support.
• Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
• Build templates and prompts, contributing to the evolution of Tandem’s AI assistant.
• Manage clinical safety incidents and optimise internal operations for safe scaling.

Skills

Clinical experience

Consulting/startup exposure

Technology/AI interest

Executive communication

Process-driven

Ownership/initiative

Willingness to travel 25%

Dutch & English fluency

Job description

Tandem Health is building the clinical co-pilot of the future. This hybrid, full-time role places you in Leiden, with travel to Stockholm and other healthcare sites to implement Tandem’s AI-based operating system.

You’ll collaborate with executives, clinicians, and product teams to tailor workflows, onboard new organisations, and drive scalable adoption. You’ll contribute to patient care by shaping safe, efficient clinical processes and supporting users through training, onboarding, and live