Global IT/OT Service Leader - People & Talent

Vanderlande Industries GmbH; Veghel; Hybride; EUR 63 000 - 86 000; Plein temps

Avantages offerts par ce poste

40 vacation days (20 statutory days +

Hybrid workplace (40% WFH, 60% in the

Health & Wellbeing budget (€300/year)

Commuting allowance and public transit

Working from home allowance

Pension scheme and health insurance

On-site health centres with gym and治疗

Vanderlande Academy and training

Vanderlande Network communities

Company restaurant and coffee bar

Résumé du poste

Vanderlande in Veghel, Netherlands, is seeking a Group Leader IT/OT Service Experts to lead a globally distributed team of IT and OT professionals supporting Vanderlande's Airports customers.

The role focuses on building a high-performing, motivated workforce with the right competencies, capacity, and career development opportunities, working closely with Service Delivery Managers to meet customer commitments and business objectives.

Qualifications

• Bachelor's degree in Information Technology, Engineering, Business Administration, or equivalent experience.
• Proven experience in people leadership within an IT service, technical support, or service operations environment.
• Experience leading geographically distributed and culturally diverse teams.
• Strong coaching, mentoring, and performance management skills.
• Excellent communication and stakeholder management abilities.
• Experience working in an international organization.
• Familiarity with airport, logistics, automation, or mission-critical operational environments is an advantage.

Responsabilités

• Lead, coach, and develop a team of IT and OT Service Experts across multiple international locations.
• Create an inclusive, collaborative, and high-performing team culture.
• Ensure employee engagement, well-being, and retention.
• Conduct regular 1-on-1 meetings, performance reviews, and development discussions.
• Manage employee relations and provide guidance on people-related matters.
• Act as the first point of escalation for personnel-related issues.
• Define and maintain clear career paths for Service Experts at different seniority levels.
• Support professional growth through coaching, mentoring and training programs.
• Identify skill gaps and create development plans to strengthen team capabilities.
• Promote knowledge sharing and continuous learning across regions and disciplines.
• Drive succession planning and talent development initiatives.
• Foster collaboration between international locations and create a 'one team' mindset.
• Maintain visibility of team capacity, skill availability, and capability needs.
• Support recruitment activities, including interviewing, selection, onboarding, and integration of new team members.
• Work with Service Delivery Managers to align resource availability with customer and business requirements.
• Contribute to strategic workforce planning and long-term capability development.

Connaissances

People leadership

Coaching

Performance management

Stakeholder management

Communication

International teamwork

Team development

Formation

Bachelor's degree in Information Technology, Engineering, or Business Administration

Description du poste

Vanderlande in Veghel, Netherlands, is seeking a Group Leader IT/OT Service Experts to lead a globally distributed team of IT and OT professionals supporting Vanderlande's Airports customers.

The role focuses on building a high-performing, motivated workforce with the right competencies, capacity, and career development opportunities, working closely with Service Delivery Managers to meet customer commitments and business objectives.