Global Freight Operations Specialist

AIT Worldwide Logistics, Inc.; Rozenburg; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

5 volunteer hours a year to give back to the community

Job summary

AIT Worldwide Logistics, Inc. is seeking an Operations Agent Hi-Tech in Rozenburg, Netherlands. This role involves managing global operational duties including quoting, tracking, and high-level customer service. Ideal candidates have a High School degree with 3-5 years experience in freight forwarding (preferably airfreight) and a strong customer service focus. The position requires fluency in English and offers competitive salary and benefits generous opportunities for community service. Join us to enhance operational excellence and customer satisfaction.

Qualifications

• 3-5 years experience in freight forwarding, preferably in Airfreight.
• Ability to work both collaboratively and autonomously.
• Fluent in English; additional European languages are an asset.

Responsibilities

• Provide transportation services of all modes to a Global Key account.
• Act as the primary contact for designated customers.
• Track and trace shipments on a daily basis.
• Quoting and routing freight across multiple transportation modes.

Skills

Customer service focus

Team collaboration

Fluent oral and written English

Cargo Wise Software experience

3-5 years in freight forwarding

Education

High School Degree or equivalent

Job description

AIT Worldwide Logistics, Inc. is seeking an Operations Agent Hi-Tech in Rozenburg, Netherlands. This role involves managing global operational duties including quoting, tracking, and high-level customer service. Ideal candidates have a High School degree with 3-5 years experience in freight forwarding (preferably airfreight) and a strong customer service focus. The position requires fluency in English and offers competitive salary and benefits generous opportunities for community service. Join us to enhance operational excellence and customer satisfaction.