Global Ecommerce Project Lead (Hybrid, 2 Days Remote)

MKS Instruments, Inc.; Netherlands; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model (2 days remote)

International environment

High visibility role

Impactful projects

Job summary

MKS Instruments, Inc. is seeking an E-commerce Project Manager in the Netherlands to lead global eCommerce initiatives and coordinate across business, IT, and external partners. This hybrid role (2 days remote) places you at the center of activations from planning through delivery.

You will manage budgets, timelines, and requirements, driving end-to-end delivery and ensuring alignment across stakeholders while enhancing the customer experience in a complex international setting.

Qualifications

• Proven experience managing eCommerce projects in a global context.
• Strong understanding of order management and supply chain processes.
• Experience working with cross-functional teams in matrix organizations internationally.
• Budget management and reporting experience.

Responsibilities

• Initiate, plan, and manage global eCommerce projects (new and ongoing).
• Own end-to-end project delivery: scope, timelines, milestones, budget tracking, and reporting.
• Ensure alignment between ECOM, IT, regional stakeholders, and external partners.
• Act as the single point of contact for all stakeholders and drive clear communication and issue resolution.
• Lead input into 3-week IT development sprints and collaborate with Business Analysts to translate business needs into requirements.
• Monitor sprint progress and ensure timely, high-quality delivery with IT teams.
• Scale global eCommerce capabilities in a structured and governed way.
• Drive operational efficiency and improve customer experience.
• Support Channel Partner activities, including Navex (Due Diligence), compliance, and onboarding.
• Contribute to POSS (Purchase Order Scanning Solution): feature requests, prioritization, and troubleshooting.
• Drive order intake optimization initiatives (PO standardization, blanket orders, EDI alternatives).
• Act as the key liaison between Marketing and E-commerce to translate content into optimized online experiences.
• Support Master Data Management (MDM) optimization to improve ERP data quality and governance.
• Develop and deliver training materials and support internal and external communication.
• Drive adoption of new tools, processes, and capabilities.
• Track performance and KPIs, manage SharePoint content, and contribute to continuous improvement initiatives.

Skills

Project management

Stakeholder management

Agile methodologies

Budget management

B2B/B2C experience

Tools

ERP systems

eCommerce platforms

Job description

MKS Instruments, Inc. is seeking an E-commerce Project Manager in the Netherlands to lead global eCommerce initiatives and coordinate across business, IT, and external partners. This hybrid role (2 days remote) places you at the center of activations from planning through delivery.

You will manage budgets, timelines, and requirements, driving end-to-end delivery and ensuring alignment across stakeholders while enhancing the customer experience in a complex international setting.