Ecommerce Project Manager – Global (m/f/d)

MKS Instruments, Inc.; Netherlands; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model (2 days remote)

International environment

High visibility role

Impactful projects

Job summary

MKS Instruments, Inc. is seeking an E-commerce Project Manager in the Netherlands to lead global eCommerce initiatives and coordinate across business, IT, and external partners. This hybrid role (2 days remote) places you at the center of activations from planning through delivery.

You will manage budgets, timelines, and requirements, driving end-to-end delivery and ensuring alignment across stakeholders while enhancing the customer experience in a complex international setting.

Qualifications

• Proven experience managing eCommerce projects in a global context.
• Strong understanding of order management and supply chain processes.
• Experience working with cross-functional teams in matrix organizations internationally.
• Budget management and reporting experience.

Responsibilities

• Initiate, plan, and manage global eCommerce projects (new and ongoing).
• Own end-to-end project delivery: scope, timelines, milestones, budget tracking, and reporting.
• Ensure alignment between ECOM, IT, regional stakeholders, and external partners.
• Act as the single point of contact for all stakeholders and drive clear communication and issue resolution.
• Lead input into 3-week IT development sprints and collaborate with Business Analysts to translate business needs into requirements.
• Monitor sprint progress and ensure timely, high-quality delivery with IT teams.
• Scale global eCommerce capabilities in a structured and governed way.
• Drive operational efficiency and improve customer experience.
• Support Channel Partner activities, including Navex (Due Diligence), compliance, and onboarding.
• Contribute to POSS (Purchase Order Scanning Solution): feature requests, prioritization, and troubleshooting.
• Drive order intake optimization initiatives (PO standardization, blanket orders, EDI alternatives).
• Act as the key liaison between Marketing and E-commerce to translate content into optimized online experiences.
• Support Master Data Management (MDM) optimization to improve ERP data quality and governance.
• Develop and deliver training materials and support internal and external communication.
• Drive adoption of new tools, processes, and capabilities.
• Track performance and KPIs, manage SharePoint content, and contribute to continuous improvement initiatives.

Skills

Project management

Stakeholder management

Agile methodologies

Budget management

B2B/B2C experience

Tools

ERP systems

eCommerce platforms

Job description

About the role

A day at MKS : As an E-commerce Project Manager, you will join Dennis, Director Digital Sales & Channel Partner, at our site of MKS Atotech Netherlands in De Meern, working in a hybrid model (2 days remote per week). You will play a key role in leading and coordinating global eCommerce initiatives, acting as the central point of accountability across business, IT, and external stakeholders.

In this role, you will:

• Initiate, plan, and manage global eCommerce projects (new and ongoing)
• Own end-to-end project delivery: scope, timelines, milestones, budget tracking, and reporting
• Ensure alignment between ECOM, IT, regional stakeholders, and external partners
• Act as the single point of contact for all stakeholders and drive clear communication and issue resolution
• Lead input into 3-week IT development sprints and collaborate with Business Analysts to translate business needs into requirements
• Monitor sprint progress and ensure timely, high-quality delivery with IT teams
• Scale global eCommerce capabilities in a structured and governed way
• Drive operational efficiency and improve customer experience
• Support Channel Partner activities, including Navex (Due Diligence), compliance, and onboarding
• Contribute to POSS (Purchase Order Scanning Solution): feature requests, prioritization, and troubleshooting
• Drive order intake optimization initiatives (PO standardization, blanket orders, EDI alternatives)
• Act as the key liaison between Marketing and E-commerce to translate content into optimized online experiences
• Support Master Data Management (MDM) optimization to improve ERP data quality and governance
• Develop and deliver training materials and support internal and external communication
• Drive adoption of new tools, processes, and capabilities
• Track performance and KPIs, manage SharePoint content, and contribute to continuous improvement initiatives

Your profile:

• Proven experience in project management within eCommerce environments (B2B preferred, or B2C with a strong willingness to transition to B2B)
• Good understanding of order management and supply chain processes
• Ability to independently manage projects from initiation to full completion
• Strong experience working in matrix and complex international environments, with multi-country exposure
• Proven ability to manage global stakeholders across IT, Supply Chain, Sales, and Marketing
• Experience in budget management and reporting
• Strong understanding of Agile methodologies and business–IT collaboration
• Familiarity with ERP systems and eCommerce platforms is a plus

We value the following qualities:

• Strong communication and stakeholder management skills
• Ownership and accountability mindset
• Analytical thinking and problem-solving capabilities
• Proactive and continuous improvement mindset

What we offer:

• Hybrid working model (2 days remote per week)
• International and dynamic work environment
• Strategic role with high visibility across business and IT
• Opportunity to shape and scale global eCommerce operations

At MKS Atotech, collaboration, innovation, and continuous improvement are at the heart of everything we do. You will work in an international environment with engaged stakeholders and supportive leadership, enabling you to make a real impact on our global eCommerce transformation. If you are ready to take on a high-impact role at the intersection of business and IT, you are the talent we are looking for!

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing. MKS Inc. and its affiliates and subsidiaries ("MKS") is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at [e-mail]. If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role.

At MKS, it's all about courage, big ideas, and a serious passion for innovation. Winning here is about exploring possibilities, taking action, and solving our customers’ toughest challenges. It's not just a job – it's what you make of it. While you shape your role and make it unique, we invest in you with on-the-job and formal training, as well as educational assistance. Curiosity is key at MKS - ask questions, own your path. Our success comes from celebrating the unique skills, diverse perspectives, and lived experience of employees from over 100 countries. The goal is to make sure that everyone feels that they belong. Diversity isn't just a nice-to-have; making sure everyone feels included is a big deal for us. Our group of ~10,000 employees serves semiconductor manufacturing, electronics and packaging, and specialty industrial markets. With over 3,800 patents, our products are enabling advancements in 5G, renewable energy & storage, artificial intelligence, cloud technology, and big data. We're the behind-the-scenes support for some amazing technology. MKS Instruments enables technologies that transform our world.

MKS Instruments Product Overview