Global BPO Project Lead: Change & Delivery

DHL Express

Maastricht

On-site

EUR 60,000 - 90,000

Full time

29 hours ago
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Benefits offered by this job

Competitive salary
Bonus incentives
Pension scheme
Onboarding program
Learning & development
Team events
Sustainability focus
RCS Grade J

Job summary

DHL Express Maastricht is seeking a motivated Project Manager to support the Global Business Project Organization (BPO) in deploying processes, tools and techniques across multiple functions at the shared service center in Maastricht.

You will lead project planning, manage resources and risks, and ensure on‑time delivery while aligning with business benefits and quality standards. A Bachelor’s degree and PM certification are preferred.

Qualifications

  • Bachelor’s degree in Finance, IT or Business.
  • Finance process knowledge (RTR, OTC, PTP, Cost Accounting) is preferred.
  • Project/Program management certification (e.g. PRINCE2) is desirable.

Responsibilities

  • Draft and manage project plans to deliver within quality, time and budget.
  • Execute project management plans for successful delivery.
  • Instruct and review outputs of project team members.
  • Report deviations in expenditure to adhere to budget.
  • Track milestones and update progress against plan.
  • Identify and resolve operational delays and risks.
  • Mitigate project risks with action plans.
  • Ensure project benefits alignment and tracking.
  • Understand business processes and prioritize projects accordingly.
  • Act as liaison between stakeholders and teams.
  • Solicit stakeholder feedback and inform decisions.

Skills

Project management
Stakeholder management
Risk management
Analytical thinking
Cross-functional collaboration
Digital mindset

Education

Bachelor's degree in Finance/IT/Business

Tools

PRINCE2

Job description

DHL Express Maastricht is seeking a motivated Project Manager to support the Global Business Project Organization (BPO) in deploying processes, tools and techniques across multiple functions at the shared service center in Maastricht.

You will lead project planning, manage resources and risks, and ensure on‑time delivery while aligning with business benefits and quality standards. A Bachelor’s degree and PM certification are preferred.

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