Global BPMN & Process Analytics Lead (Lead-to-Cash)

SHV Holdings NV; Rijswijk; Hybrid; EUR 56,000 - 77,000; Full time

Job summary

Kiwa is seeking a Business Process Analyst to model processes, run analyses, and translate data into actionable improvements across multiple countries. You will join a six-person BPM team and collaborate with stakeholders globally to maintain accurate BPMN models and governance for the Flow!

programme. You will facilitate workshops, use process mining data, and ensure documentation stays consistent across countries.

Qualifications

• Bachelor’s or Master’s degree (or equivalent working and thinking level)
• At least 3 to 5 years of experience as a business process analyst, process consultant or similar
• Hands-on experience with BPMN 2.0 modelling
• Experience with a process repository like Mavim, ARIS or Signavio
• Experience with data analysis and visualisation, for example in Power BI
• The ability to translate process data into something useful: insights, recommendations, a clear story
• Experience managing stakeholders at different levels in an international organisation
• Fluency in English; fluency in Dutch is considered an advantage
• Based in the Netherlands and allowed to work here.

Responsibilities

• Model business processes in BPMN 2.0, from value chain down to task level
• Run as-is and to-be analyses and identify where processes can improve
• Analyse process mining data to assess how processes perform in practice
• Turn that analysis into clear visuals and recommendations that people act on
• Maintain process documentation in our central repository and keep it consistent across countries; Facilitate workshops and interviews with stakeholders to gather and validate process information
• Support impact assessments for process changes with local entities
• Work with project teams and functional consultants during country rollouts
• Help us further develop the BPM framework, governance and performance measurement.

Skills

Process analysis

Stakeholder management

Data analysis

Power BI

BPMN modelling

Fluency in English

Dutch language advantage

Education

Bachelor’s or Master’s degree (or equivalent)

Tools

Mavim

ARIS

Signavio

Job description

Kiwa is seeking a Business Process Analyst to model processes, run analyses, and translate data into actionable improvements across multiple countries. You will join a six-person BPM team and collaborate with stakeholders globally to maintain accurate BPMN models and governance for the Flow!

programme. You will facilitate workshops, use process mining data, and ensure documentation stays consistent across countries.