Global BPMN & Lead-to-Cash Process Analyst

Kiwa Group

Rijswijk

Hybrid

EUR 56.000 - 77.000

Vollzeit

14 Tage+
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Benefits dieser Stelle

33 days holiday leave
Pension scheme
Profit-sharing

Zusammenfassung

Kiwa Group is seeking a Business Process Analyst to model and govern processes across multiple countries, focusing on Lead-to-Cash as part of the Flow! programme. You will work with six analysts within the BPM team to ensure accurate, useful models and data-informed improvements.

You will facilitate workshops, develop BPMN models, and align documentation with actual operations while interacting with senior stakeholders globally. This role is based in the Netherlands with a hybrid work setup.

Qualifikationen

  • A Bachelor's or Master's degree (or equivalent working and thinking level).
  • At least 3 to 5 years of experience as a business process analyst, process consultant or similar.
  • Hands-on experience with BPMN 2.0 modelling.
  • Experience with a process repository like Mavim, ARIS or Signavio.
  • Experience with data analysis and visualisation, for example in Power BI.
  • The ability to translate process data into something useful: insights, recommendations, a clear story.
  • Experience managing stakeholders at different levels in an international organisation.
  • Based in the Netherlands and allowed to work here.

Aufgaben

  • Model business processes in BPMN 2.0, from value chain down to task level.
  • Run as-is and to-be analyses and identify where processes can improve.
  • Analyse process mining data to assess how processes perform in practice.
  • Turn that analysis into clear visuals and recommendations that people act on.
  • Maintain process documentation in our central repository and keep it consistent across countries;Facilitate workshops and interviews with stakeholders to gather and validate process information.
  • Support impact assessments for process changes with local entities.
  • Work with project teams and functional consultants during country rollouts.
  • Help us further develop the BPM framework, governance and performance measurement.

Kenntnisse

BPMN modelling
Data-driven analysis
Stakeholder management
Fluency in English
Dutch language (advantage)

Ausbildung

Bachelor's or Master's degree

Tools

Mavim
ARIS
Signavio
Power BI

Jobbeschreibung

Kiwa Group is seeking a Business Process Analyst to model and govern processes across multiple countries, focusing on Lead-to-Cash as part of the Flow! programme. You will work with six analysts within the BPM team to ensure accurate, useful models and data-informed improvements.

You will facilitate workshops, develop BPMN models, and align documentation with actual operations while interacting with senior stakeholders globally. This role is based in the Netherlands with a hybrid work setup.

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