Global BPM & Process Analytics Analyst

SHV; Rijswijk; Hybrid; EUR 56,000 - 77,000; Full time

Benefits offered by this job

33 days annual leave

Pension scheme

Profit-sharing scheme

Job summary

Kiwa is seeking a Business Process Analyst to model and govern processes across multiple countries, focusing on Lead-to-Cash and integration with ERP transformations. You’ll join a six-person BPM team and collaborate with stakeholders worldwide to ensure models reflect real operations.

You’ll analyse process mining data, facilitate workshops, and keep documentation up to date while supporting rollouts and continuous improvement initiatives across Europe and beyond.

Qualifications

• Bachelor’s or Master’s degree (or equivalent working and thinking level)
• 3–5 years of experience as a business process analyst or similar
• Hands-on experience with BPMN 2.0 modelling
• Experience with a process repository like Mavim, ARIS or Signavio
• Experience with data analysis and visualisation, e.g. Power BI
• Ability to translate process data into insights, recommendations and clear story
• Experience managing stakeholders in an international organisation
• Fluency in English; Dutch is an advantage
• Based in the Netherlands and allowed to work here

Responsibilities

• Model business processes in BPMN 2.0, from value chain down to task level
• Run as-is and to-be analyses and identify where processes can improve
• Analyse process mining data to assess how processes perform in practice
• Turn that analysis into visuals and actionable recommendations
• Maintain process documentation across countries
• Facilitate workshops and interviews with stakeholders
• Support impact assessments for process changes with local entities
• Work with project teams during country rollouts
• Help develop the BPM framework, governance and performance measurement

Skills

Process modelling

BPMN 2.0

Data analysis

Stakeholder management

English fluency

Dutch language (advantage)

Process governance

Cross-country coordination

Education

Bachelor’s or Master’s degree

Tools

Mavim

ARIS

Signavio

Power BI

Process mining tools

Job description

Kiwa is seeking a Business Process Analyst to model and govern processes across multiple countries, focusing on Lead-to-Cash and integration with ERP transformations. You’ll join a six-person BPM team and collaborate with stakeholders worldwide to ensure models reflect real operations.

You’ll analyse process mining data, facilitate workshops, and keep documentation up to date while supporting rollouts and continuous improvement initiatives across Europe and beyond.