Global Air Logistics Implementation Lead – Europe

Kuehne + Nagel; Schiphol; On-site; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Pension scheme

Meal vouchers

Wellbeing programs

Job summary

Kuehne+Nagel is seeking a Global Air Logistics Implementation Manager to lead cross-border customer implementations across international air networks. You will bridge customers, Key Account Managers, and operations worldwide, ensuring smooth transitions, on time delivery, and minimal disruption.

You will combine air logistics expertise with strong project management to drive large-scale implementations for top clients.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field, or equivalent industry experience.
• 5+ years of experience in air logistics forwarding with operations and customer-facing exposure.
• Proven experience leading customer implementation projects in an international environment.
• Strong understanding of air freight operations and end-to-end supply chain workflows.
• Experience with senior stakeholders, KAMs, and management or C-level decision-makers.
• Excellent project management capabilities; PMP/Prince2/ PMI/ Agile certification is an advantage.
• Strong communication and influencing skills with a proactive, structured approach.
• Business fluent English; German language skills are a plus.

Responsibilities

• Lead global and regional customer implementation projects for new business wins, transitions, and logistics rollouts.
• Act as the primary interface between customers, Key Account Management, and operations during the lifecycle.
• Define scope, timelines, milestones, risks, and deliverables with stakeholders.
• Coordinate cross-functional teams across multiple countries for successful execution.
• Monitor project performance, manage risks, and drive timely issue resolution.
• Facilitate customer workshops, implementation meetings, and reviews.
• Ensure operational readiness through SOPs, training, and handover activities.
• Provide clear project updates and reporting to customers and senior stakeholders.

Skills

Air logistics experience

Customer implementations

Project management

Stakeholder management

Communication skills

PM/PRINCE2/ PMI / Agile

English proficiency

Cross-functional coordination

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Job description

Kuehne+Nagel is seeking a Global Air Logistics Implementation Manager to lead cross-border customer implementations across international air networks. You will bridge customers, Key Account Managers, and operations worldwide, ensuring smooth transitions, on time delivery, and minimal disruption.

You will combine air logistics expertise with strong project management to drive large-scale implementations for top clients.