German-Speaking Operations Assistant: Orders & Support

Undutchables; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Job summary

Undutchables in Amsterdam is seeking an proactive Operations Assistant to join an international team, focusing on German-market order processing and customer support. You will ensure accurate handling of orders, invoicing, and data integrity while coordinating with warehouse and internal teams.

The role emphasizes structured, detail-oriented work in a global environment, with opportunities to impact daily operations and customer satisfaction.

Qualifications

• German language proficiency required (written & spoken).
• Excellent organizational and data accuracy skills.
• Experience in order processing or admin support in international settings.

Responsibilities

• Process customer orders accurately using internal systems.
• Manage invoicing and related administrative tasks.
• Provide customer support via email and phone in German.
• Coordinate with warehouse and internal teams, monitor open orders, and report delays.
• Escalate complex issues to the appropriate channels.
• Handle order changes, cancellations, and returns with complete data.
• Maintain accurate customer data and registrations in systems.
• Support day-to-day operations and assist team members.
• Attend team meetings and collaborate across functions in an international setting.

Job description

Undutchables in Amsterdam is seeking an proactive Operations Assistant to join an international team, focusing on German-market order processing and customer support. You will ensure accurate handling of orders, invoicing, and data integrity while coordinating with warehouse and internal teams.

The role emphasizes structured, detail-oriented work in a global environment, with opportunities to impact daily operations and customer satisfaction.