German-Speaking Wholesale Coordinator – DACH Sales & Trade Support

Studio Ar; Netherlands; On-site; EUR 42,000 - 55,000; Full time

Benefits offered by this job

ClassPass membership

Electric bike lease

Pension plan

Lunch contribution by Crisp

Open international culture

Job summary

Studio Ar in Badhoevedorp (Amsterdam area) is seeking a German-speaking Wholesale Coordinator to support our DACH sales team from the head office on-site. You will be the central contact for wholesale orders, inquiries, and deliveries, ensuring smooth processes from order to delivery.

You are well-organized, proactive, and prepared to collaborate with colleagues across departments in an international fashion environment.

Qualifications

• Experience in a customer- or service-oriented environment in a supporting role.

Responsibilities

• Act as the first point of contact for wholesale customers and agents.
• Handle customer enquiries and ensure timely and accurate responses.
• Handle customer enquiries and ensure timely and accurate responses.
• Analyse and report on weekly resale overviews and support follow-up actions.
• Prepare for and support the organisation of trade fairs.
• Provide sales support and assist with operational tasks during trade fairs.
• Process and manage customer returns.
• Prepare monthly summaries and reports.
• Build and maintain strong relationships with wholesale customers.
• Manage orders, repeat orders, and returns accurately and efficiently.
• Process customer account changes and handle administrative tasks related to customer enquiries.

Skills

German fluency

English proficiency

Customer service

Teamwork

Proactivity

Communication skills

Tools

Microsoft Word

Excel

Outlook

Job description

Studio Ar in Badhoevedorp (Amsterdam area) is seeking a German-speaking Wholesale Coordinator to support our DACH sales team from the head office on-site. You will be the central contact for wholesale orders, inquiries, and deliveries, ensuring smooth processes from order to delivery.

You are well-organized, proactive, and prepared to collaborate with colleagues across departments in an international fashion environment.