German-speaking CSR – Flexible Hours, Home Office Setup

Coolblue; Rotterdam; On-site; EUR 15,000 - 21,000; Part time

Benefits offered by this job

Pension contribution

29 vacation days

Home office setup

Coaching and training

Job summary

Coolblue is looking for a German-speaking Customer Service Representative in Rotterdam. You will assist customers by phone and email, ensuring they receive accurate information and excellent service. The role includes flexible working hours, training, and a vibrant work atmosphere.

A salary of €15 per hour along with benefits such as 29 vacation days and a top-tier home office setup is offered. Your fluency in German will be assessed through a language test.

Qualifications

• Fluent in German, both speaking and writing, to effectively assist customers.
• Ability to handle stress and respond well to customer inquiries.
• Willingness to maintain a flexible schedule, including availability on Saturdays or Mondays.

Responsibilities

• Assist customers with their inquiries via phone and email.
• Provide solutions to questions about orders, deliveries, and payments.
• Maintain a calm and professional demeanor during challenging interactions.

Skills

Fluent German speaking and writing

Customer service skills

Stress management

Listening skills

Job description

Coolblue is looking for a German-speaking Customer Service Representative in Rotterdam. You will assist customers by phone and email, ensuring they receive accurate information and excellent service. The role includes flexible working hours, training, and a vibrant work atmosphere.

A salary of €15 per hour along with benefits such as 29 vacation days and a top-tier home office setup is offered. Your fluency in German will be assessed through a language test.