Full-time support specialist in Amsterdam-North

YoungCapital; Amsterdam; On-site; EUR 26,174 - 35,817; Full time

Benefits offered by this job

Weekly salary payment

Professional growth

Great working atmosphere

Job summary

YoungCapital in Amsterdam is seeking a support specialist to manage aftersales tickets and assist global clients. The ideal candidate is tech-savvy and thrives in a fast-paced, team-oriented environment. Responsibilities include coordinating between departments and ensuring excellent customer service.

This role offers a competitive salary of €19 to €26 gross per hour, a flexible four-day workweek, and opportunities for professional growth in a vibrant setting.

Qualifications

• Experience with ticketing systems and internal communication.
• Proficient in English; Spanish or French skills are a strong plus.
• Ability to work in a hectic environment.

Responsibilities

• Manage and filter daily customer inquiries and operational tickets.
• Coordinate between the office and logistics hub.
• Assist international customers over the phone.

Skills

Customer inquiry management

Technical mindset

Fluent English

Spanish or French

Job description

Join a top‑tier team as a support specialist in Amsterdam! Manage aftersales tickets and help global clients. What are you going to do:

Are you a tech‑savvy professional who loves working in a team where passion for the sport is central? We are looking for a support specialist in Amsterdam for an innovative player in the watersport industry. The office vibe is informal, ambitious, and high‑energy. Together with your colleagues, you ensure customers receive world‑class service after their purchase. The team is currently facing high demands and needs your sharp coordination skills to keep everything running smoothly.

Your tasks

As our Aftersales & Operations Coordinator, you will manage and filter the daily influx of customer inquiries, identifying exactly which tickets require immediate operational attention. You will act as the vital coordinator between the office and the logistics hub, ensuring seamless communication across departments. In addition to assisting international customers professionally over the phone, you will monitor the overall progress of all open aftersales cases and support the team with high‑level administrative tasks to keep our operations running smoothly.

Who are you?

You are a smart student who switches gears quickly and gets a kick out of a hectic environment. Your English is top‑notch, as you will be dealing with a global audience. You are a go‑getter who doesn't mind staying late if the job isn't finished. You have a technical mindset, which helps you understand the product specifics of fliteboards. Proficiency in Spanish or French will give you a significant advantage.

What we offer

• A great working atmosphere within a young and ambitious team;
• A competitive salary from € 19,- to € 26,- gross per hour;
• A temporary role as a support specialist until late September;
• A flexible four‑day workweek (10 hours per day);
• Weekly payment of your salary;
• Professional growth within an international service environment;
• A high‑impact role at a stunning location in Amsterdam.

What we ask

• You have experience with working with tickets and internal communication;
• Fluent English is mandatory (written and spoken);
• Spanish and/or French skills are a very strong plus;
• You are a pro‑active doer with a technical mindset.

Contact

Apply today!