Aftersales Operations Pro - 4-Day Week, Amsterdam

YoungCapital; Amsterdam; On-site; EUR 26,174 - 34,440; Part time

Benefits offered by this job

Access to the YoungCapital Academy for unlimited learning

Travel allowance

Job summary

YoungCapital seeks an operations support professional in Amsterdam. You will handle customer inquiries efficiently and streamline aftersales processes for an international leader in electric surfboards.

The role demands fluency in English (Spanish or French is an added advantage) and requires proactive problem-solving skills. Enjoy a dynamic workplace with a gross hourly wage of €19 to €25, and a flexible 40-hour work week.

Qualifications

• Fluent in English; knowledge of Spanish/French is a plus.
• Available for a 40-hour work week immediately.
• Ability to work independently and take ownership.

Responsibilities

• Monitor aftersales communication channels.
• Assess and prioritize urgency of incoming tickets.
• Handle international phone calls in fluent English.
• Coordinate workflow between logistics and customer service.

Skills

Fluent English

Proactive attitude

Technical mindset

Spanish or French (optional)

Education

Minimum HBO work and thinking level

Job description

YoungCapital seeks an operations support professional in Amsterdam. You will handle customer inquiries efficiently and streamline aftersales processes for an international leader in electric surfboards.

The role demands fluency in English (Spanish or French is an added advantage) and requires proactive problem-solving skills. Enjoy a dynamic workplace with a gross hourly wage of €19 to €25, and a flexible 40-hour work week.