Full-time Client Advisor, PC Hooftstraat Amsterdam

GANNI; Amsterdam; On-site; EUR 26,000 - 36,000; Full time

Job summary

GANNI is hiring a full-time Client Advisor for our store on P.C. Hooftstraat in Amsterdam. You will be an ambassador, deliver exceptional client experiences, and support a KPI-driven, omnichannel shopping environment.

You bring at least 2 years in luxury retail, strong sales results, fluent English and Dutch, and a collaborative mindset to motivate the team and build customer loyalty through events and targeted outreach.

Qualifications

• Luxury retail experience required.
• Proven sales performance in a results-driven environment.
• Omnichannel and omnicommerce understanding.
• Fluent English and Dutch communication skills.

Responsibilities

• Ensure exceptional client experiences
• Deliver outstanding styling sessions
• Establish loyalty within the community
• Foster client outreach program to drive footfall to the store
• Strive to reach KPI targets and support maintaining a KPI-driven environment.
• Drive in-store shopping events through your client database and establish a program to foster client relationships.
• Secure all sales
• Maintain visual merchandising guidelines
• Stock management in all aspects

Skills

Luxury retail

Sales experience

Omnichannel

Fluent English

Dutch language

Job description

Full‑Time Client Advisor

We are hiring a full‑time Client Advisor to join our amazing store at P.C. Hooftstraat, Amsterdam. As an ambassador for GANNI, you will work within our beautifully curated store and report directly to the Store Manager. The GANNI culture is based on a learning and results‑driven mentality, where everyone is united by a common purpose.

We are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business, keep an open mind, and are authentic in everything you do.

You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. Through online booking services and in‑store events, you and your team will build and foster the GANNI community. You will manage and motivate the store team to achieve KPI targets, create a culture of authenticity, optimism and results, and provide continuous learning opportunities.

Key Responsibilities

• Ensure exceptional client experiences
• Deliver outstanding styling sessions
• Establish loyalty within the community
• Foster client outreach program to drive footfall to the store
• Strive to reach KPI targets and support maintaining a KPI‑driven environment.
• Drive in‑store shopping events through your client database and establish a program to foster client relationships.
• Secure all sales
• Maintain visual merchandizing guidelines
• Stock management in all aspects

Professional Qualifications

• Background within luxury retail for at least 2 years
• Experience with sales and working within a results‑driven and goal‑oriented environment
• Omnichannel and omnicommerce understanding
• Excellent communication skills
• Ability to work in a fast‑paced environment
• Fluency in English and Dutch

The GANNI Way

We are looking for a true GANNI ambassador—someone who shares our values of openness, optimism, authenticity, accountability and responsibility. The GANNI culture is based on learning and results‑driven mentality, united by a common purpose of hacking the fashion system. GANNI is a state of mind—more than a way of dressing—and we love to change the usual practice in everything we do. Prepare to be comfortable with the uncomfortable and help us hack the system together with our amazing Retail team.

Be bold and join our GANNI community! We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We are interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the \"Apply for position\" button.

We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.