Fulfillment Site Leader — Lean Ops & People Coach

Picnic Technologies; Zwolle; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Vacation days

Car lease

Breakfast/lunch/dinner at FC locations

Doenpensioen pension

Laptop & smartphone

Scale-up atmosphere

International environment

Learning & leadership trainings

Job summary

Picnic Technologies is seeking an FC Lead to drive high-performance, customer-first culture across multiple Dutch sites. You will own site performance across safety, quality, and cost, coaching leaders and building capability to exceed customer expectations.

You will oversee HR interactions, develop operations teams, and deliver sustainable results while partnering with the FC People Partner. Location-flexible with sites across the Netherlands, including Zwolle.

Qualifications

• Bachelor’s or Master’s degree in relevant field.
• 6+ years operations experience, including large multi-shift teams.
• Familiar with fast-paced environment.
• Proven ability to lead, coach, and build high-performing teams.
• Experience driving Lean and continuous improvement initiatives.
• Proven ability to deliver results through KPIs and operational standards.
• Strong problem-solving and decision-making skills, managing critical incidents.
• Fluent in English and Dutch.

Responsibilities

• Lead the site performance on safety, quality, and KPIs weekly, period, and annually.
• Build a high-performance culture where teams are supported, motivated, and accountable.
• Develop leaders among Operations Managers and Supervisors.
• Drive metrics including retention, perfect deliveries, delivery capacity, UPH, cost.
• Manage critical incidents, escalations, and planning continuity.
• Lead HR and external affairs as the primary contact for the FC People Partner.

Skills

Lean

Leadership

Operations management

KPI delivery

Problem solving

English & Dutch

Education

Bachelor’s or Master’s degree

Job description

Picnic Technologies is seeking an FC Lead to drive high-performance, customer-first culture across multiple Dutch sites. You will own site performance across safety, quality, and cost, coaching leaders and building capability to exceed customer expectations.

You will oversee HR interactions, develop operations teams, and deliver sustainable results while partnering with the FC People Partner. Location-flexible with sites across the Netherlands, including Zwolle.