Fulfilment Site Lead (Open Application)

Picnic Technologies; Netherlands; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

25 vacation days per year

Doenpensioen via a.s.r.

Company laptop & smartphone

Location flexibility across NL sites

Job summary

Picnic Technologies is seeking an FC Lead to build a high-performance, customer-first culture and own site performance across safety, quality, and cost. You will lead multi-shift teams and coach managers to deliver sustainable results that exceed customer expectations.

Location-flexible across our Netherlands sites, with the opportunity to influence Lean initiatives, HR collaborations, and external stakeholder management while driving cost efficiency and continuous improvement.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• 6+ years of operations experience, including large multi-shift teams.
• Experience in a fast-paced environment.
• Proven ability to lead, coach, and build high-performing teams.
• Experience driving Lean and continuous improvement initiatives.
• Proven ability to deliver results through KPIs and operational standards.
• Strong problem-solving and decision-making skills, including managing critical incidents.
• Fluent in English and Dutch.
• Location flexibility across the Netherlands.

Responsibilities

• Lead the site: responsibility for site performance on a weekly, period, and annual basis, meeting safety, quality, and operational KPIs.
• Build people culture: create a high-performance environment where teams are supported, motivated, and accountable.
• Develop leaders: guide and coach Operations Managers and Supervisors to strengthen leadership quality across the site.
• Drive key metrics: deliver results on retention, perfect deliveries, delivery capacity, UPH, cost, and operational standards.
• Manage incidents and planning: handle critical incidents, manage escalations, and ensure smooth operational planning and continuity.
• Lead HR and external affairs: primary contact for the FC People Partner with direct accountability for complex HR cases; work with external stakeholders and authorities as required.

Skills

Leadership

Lean & CI

KPI management

People development

Incident management

Cross-functional collaboration

English & Dutch fluency

Education

Bachelor’s or Master’s degree in relevant field

Job description

We operate across the Netherlands with sites in Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. We are always looking for top talent to strengthen our operations team. If you want to join Picnic but don't see an open Site Lead vacancy in your preferred location, please submit an open application here to join our talent pool. Our recruiting team regularly reviews candidates in this pipeline and will reach out as soon as a matching role opens up.

In a nutshell

As FC Lead, your mission is to build a high-performance, customer-first culture by enabling your team and creating a great place to work. You own site performance across safety, quality, and cost, with an driving excellence through 6S standards and Lean programs. By prioritizing leadership coaching and internal team development you deliver sustainable, reliable results that consistently exceed customer expectations.

Tricks of the trade

Lead the site: Take responsibility for site performance on a weekly, period, and annual basis, meeting safety, quality, and operational KPIs.

Build people culture: Create a high-performance environment where teams are supported, motivated, and accountable.

Develop leaders: Guide and coach Operations Managers and Supervisors to strengthen leadership quality across the site.

Drive key metrics: Deliver results on retention, perfect deliveries, delivery capacity, UPH, cost, and operational standards.

Manage incidents and planning: Handle critical incidents, manage escalations, and ensure smooth operational planning and continuity.

Lead HR and external affairs: Primary contact for the FC People Partner with direct accountability for complex HR cases; work with external stakeholders and authorities as required.

What you'll bring

Bachelor’s or Master’s degree in relevant field

6+ years operations experience, including large multi-shift teams

Familiar with fast-paced environment

Proven ability to lead, coach, and build high-performing teams

Experience driving Lean and continuous improvement initiatives

Proven ability to deliver results through KPIs and operational standards

Strong problem-solving and decision-making skills, managing critical incidents

Fluent in English and Dutch

Location Flexible: We have sites throughout the Netherlands in the following locations; Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. During your application we will consider together which site makes most sense for you to begin your journey at Picnic. We are a fast-paced, growing company and due to this we require location flexibility from our Operations team.

Picnic perks

You’ll receive a competitive compensation package, including:

25 vacation days per year to recharge your batteries

The option to lease a car

You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations

A flexible company pension plan called "Doenpensioen" at a.s.r.

Picnic laptop and smartphone

An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!

The chance to work in an international environment with motivated team members & legendary company events

Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

A bit about us

When you join Picnic, you’re joining the shopping revolution, delivering groceries to millions of people across Europe, and we’re growing fast. Think super fresh products and personal service but in a modern, sustainable way. The people in Supply Chain make it all work - from designing strategies and implementing improvements to ensuring smooth and safe daily operations. 18000 colleagues, hundreds of thousands of daily orders, and millions of loyal Picnic fans, ready to join the ride?

Recruitment Process

1. CV screening
2. Online test
3. Phone screening
4. Interviews
5. Assessment day
6. Closing interview
7. Offer

Commitment to equal opportunities

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law.
At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.

Our Mentality

At Picnic, we build from scratch with an owner’s mindset. We dive into the unknown, taking end-to-end responsibility for every outcome, going the extra mile to tackle complex challenges. We turn insights into action, working as a team to get things done. We move fast, never compromising on quality or long-term impact. With grit and commitment we build what has never been built before!