Front Office Intern - Jan 2027

odysseyhotelgroup; Breda; On-site; EUR 4,000 - 5,400; Full time

Benefits offered by this job

Internship allowance €420/month

Travel allowance €80/month

Free lunch in staff canteen

Job summary

Hotel Nassau Breda Autograph Collection is seeking a Front Office Intern in Breda. You will warmly welcome guests, ensure smooth check-in/out, and support the Front Office team while learning our brand standards.

Responsibilities include handling guest questions and complaints, aiding with up-selling, and contributing ideas for personal projects during your internship. Fluency in English and Dutch is required; EU/EEA nationals or students in the Netherlands are eligible.

Qualifications

• Currently enrolled in an MBO/HBO degree in Hospitality, Tourism, or a related field.
• Fluent in English and Dutch.
• EU/EEA national or enrolled in a Dutch institution; visa sponsorship is not provided.

Responsibilities

• Provide a smooth check-in and check-out process for guests at all times.
• Handle guest complaints and provide effective solutions.
• Maximize room occupancy and promote hotel services through up-selling.
• Promote hospitality within hotel standards and brand guidelines.

Skills

Creative personality

Guest-oriented

Team player

Proactive attitude

Communication skills

Structured approach

Education

MBO/HBO in Hospitality or related field

Job description

WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION?

JOIN US AS FRONT OFFICEINTERN AT HOTEL NASSAU BREDA!

Hotel Nassau Breda | Autograph Collection is part of Marriott International and is located in a former monastery in the centre of the Burgundian city of Breda. Hotel Nassau Breda offers 94 rooms, bar Sanctuary, a characteristic chapel (capacity 300 pax) for weddings, parties and also 5 spacious meeting facilities. Hotel Nassau Breda is an Autograph Collection hotel, one of the 30 brands of Marriott International. The hotel is part of the Odyssey Hotel Group, the fastest growing hotel management company in Europe.

THE POSITION

As a Front Office Intern, you will be the first point of contact in the hotel four our guests. You’ll give a warm welcome and ensure a smooth check-in process, in line with our brand standards. In addition, you are open to answering questions, handling complaints, and offering assistance where needed. Together with the Front Office Team, you’re always looking for the personal connection with our guests to make their stay as unique as possible.

In addition to your daily Front Office tasks, there’s plenty of room for your own input and projects. We’re always curious to see how you get the best learning experience during your internship.

• Providing a smooth check-in and check-out process for our guests at all time.
• Handling complaints.
• Maximizing room occupancy and using up-selling techniques to promote hotel services and facilities.
• Promote hospitality within our hotel standards.

HOW YOU’LL DO IT

• Having a creative and warm personality and know-how to connect with guests and colleagues.
• Being representative and guest-oriented.
• Thinking out of the box to create unique experiences.
• With a love for structuring.
• By being a great team player and having a proactive attitude.
• Showing effective communication and interpersonal skills.

WHAT YOU’LL BRING

• Currently enrolled in an MBO/HBO degree in Hospitality, Tourism, or a degree in another relevant field of study.
• Affinity with hotels and hospitality.
• Fluent in English and in Dutch.
• EU/EEA national or enrolled in a Dutch institution as we cannot provide visas, permits, or sponsorships.

WHY THIS INTERNSHIP AT ODYSSEY

The advantage of joining via Odyssey means that you’ll be empowered to be your absolute best. Together we grow. You get the opportunity to grow to our other brands and headquarters.

• Opportunity to work in a dynamic international work environment and be part of our experienced team.
• Your personal development taken seriously with many training opportunities and potential career planning.
• Room for your ideas and creativity.
• Internship allowance of €420 per month.
• Travel allowance of €80 per month.
• Free lunch in our staff canteen every day.
• Employee discounts in more than 8000 hotels, for you and your family.
• We care for you and via Empowr. we aim to foster your personal well-being with diverse resources.