Front Office Intern - Guest Experience & Operations

PPHE Hotel Group; Eindhoven; On-site; EUR 5,600 - 6,700; Part time

Benefits offered by this job

Senior leadership exposure

Meals during shift

Discounted hotel rates (PPHE Group)

50% F&B discount for group

Annual staff events

Employee benefits platform access

Learning & development opportunities

Job summary

Park Plaza Eindhoven in the Netherlands is offering a Front Office Intern position for February 2027. You will support guest arrivals, check-in/check-out, inquiries, and reservations, while coordinating with Housekeeping for room readiness and ensuring seamless service delivery.

The role emphasizes strong English communication, a passion for hospitality, and eagerness to learn within an international hotel environment.

Qualifications

• Currently enrolled in a Hospitality, Hotel Management, Tourism, Business, or related study programme.
• Strong communication skills in English, written and spoken.
• Passion for hospitality and delivering great guest experiences.
• Friendly, professional, and service-oriented attitude.
• Eager to learn and develop within an international hotel environment.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Welcome guests and create a warm, professional, and memorable arrival and departure experience.
• Assist with check-in, check-out, guest inquiries, requests, and reservations.
• Support room allocations and coordinate with Housekeeping to ensure room readiness.
• Handle guest feedback and contribute to delivering excellent guest satisfaction.
• Support daily Front Office operations, administrative tasks, and collaboration with other hotel departments to ensure seamless service delivery.

Skills

English proficiency

Hospitality mindset

Customer service orientation

Team player

Eagerness to learn

Netherlands internship eligibility

Education

Hospitality/Hotel Management/Tourism/Business-related study

Job description

Park Plaza Eindhoven in the Netherlands is offering a Front Office Intern position for February 2027. You will support guest arrivals, check-in/check-out, inquiries, and reservations, while coordinating with Housekeeping for room readiness and ensuring seamless service delivery.

The role emphasizes strong English communication, a passion for hospitality, and eagerness to learn within an international hotel environment.