Front Office Intern

StudentJob; Utrecht; On-site; EUR 6,000 - 7,000; Full time

Benefits offered by this job

Discounted hotel rates

50% food and beverage discount

Career growth opportunities

Tasty meal during your shift

Job summary

StudentJob is offering an internship as a Front Office Host(ess) at Park Plaza Utrecht, starting in September 2026. This full-time opportunity includes essential responsibilities such as supporting guest check-ins and check-outs, effective communication with guests, and gaining hands-on experience in Food & Beverage operations.

Interns receive a monthly allowance of €550, along with benefits like discounted hotel rates and learning opportunities. This position is ideal for those pursuing a hospitality degree and looking to start their career in a vibrant environment.

Qualifications

• Strong communication skills in English (written and spoken).
• Proactive attitude with willingness to learn and develop across departments.
• Guest-focused mindset with a positive approach.

Responsibilities

• Communicate effectively with colleagues and guests.
• Support the guest journey, including check-ins and check-outs.
• Assist with reservations, payments, and administrative tasks.

Skills

Strong communication skills in English

Proactive attitude

Guest-focused mindset

Teamwork

Education

Currently enrolled in a hospitality or related study programme

Tools

Hotel systems (PMS)

Job description

About the Opportunity

Is it time for you to start searching for an internship? Do you breathe hospitality and are you more than excited to broaden your knowledge? Stop your search and join us to feel an authentic learning experience.

Park Plaza Utrecht offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests.

Position

Front Office Host(ess) Intern (with F&B exposure)

The internship starts in September 2026 and offers a full-time learning experience aligned with your study requirements.

Responsibilities

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery.
• Support the guest journey, including check‑ins, check‑outs, and handling guest requests across phone, written, and face‑to‑face communication.
• Assist with reservations, payments, and front office administrative tasks.
• Gain hands‑on experience within Food & Beverage operations, supporting service where needed.
• Maintain a professional and welcoming environment in both Front Office and F&B areas in line with brand standards.
• Collaborate with departments such as housekeeping and food and beverage to ensure smooth daily operations.

Essential Requirements

• Currently enrolled in a hospitality or related study programme.
• Strong communication skills in English (written and spoken).
• Proactive attitude with willingness to learn and develop across departments.
• Guest‑focused mindset with a positive and professional approach.
• Enjoys working in a team and adapting to different operational environments.
• Available for an internship of at least 5–6 months.
• Eligible to complete an internship in the Netherlands.

Preferred Requirements

• Previous experience in hospitality or customer service is an advantage.
• Interest in both Front Office and Food & Beverage operations.
• Familiarity with hotel systems (PMS) is a plus.
• Additional language skills; Dutch is an advantage.
• Willingness to learn and develop operational knowledge across departments.

Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends).
• 50% food and beverage discount at our restaurants and bars.
• Exclusive discounts via personeelsvoordeelwinkel.nl.
• Great learning and development opportunities.
• Advanced onboarding programme.
• Career growth opportunities across PPHE Hotel Group in Europe.
• Tasty meal during your shift.
• Annual company parties and outings.

Internship Allowance

The internship allowance of €550 gross per month (full‑time), which is above the Horeca CAO BOL guidelines.

Application

Excited to start your career in hospitality and create memorable guest experiences across both Front Office and Food & Beverage? Apply today, it's quick and mobile‑friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht.

Park Plaza. Be part of it.