Front Office Intern

Park Plaza Victoria Amsterdam; Amsterdam; On-site; EUR 6,000 - 7,000; Full time

Benefits offered by this job

Discounted hotel rates

50% food and beverage discount

Great learning and development opportunities

Advanced onboarding program

Career growth opportunities

Tasty meal during your shift

Annual company parties and outings

Job summary

Park Plaza Victoria Amsterdam is seeking a Front Office Intern who will be the face of the hotel while gaining hands-on experience in hospitality. This iconic hotel in Amsterdam is looking for individuals passionate about delivering memorable guest experiences.

The internship begins in September 2026 for a duration of 5-6 months, with a monthly allowance of €550 gross. Ideal candidates will be enrolled in a hospitality program and must be available for the internship period.

Qualifications

• Available for an internship of at least 5-6 months.
• Eligible to complete an internship in the Netherlands.

Responsibilities

• Communicate effectively with colleagues and guests.
• Support the guest journey including check-ins and check-outs.
• Assist with Front Office tasks including reservations.
• Deliver excellent guest service.
• Maintain a welcoming Front Office environment.
• Collaborate with other departments for smooth operations.
• Learn hotel procedures and standards.

Skills

Strong communication skills in English

Proactive attitude

Guest-focused mindset

Teamwork

Ability to adapt to a fast-paced environment

Education

Currently enrolled in a hospitality or related study program

Job description

Overview

Is it time for you to start searching for an internship? Do you breathe hospitality and are you more than excited to broaden your knowledge? Stop your search and join us to experience authentic hospitality in one of Amsterdam's most iconic hotels. Park Plaza Victoria Amsterdam is located in the heart of the city, directly opposite Amsterdam Central Station. Combining historic architecture with contemporary comfort, the hotel welcomes both leisure and business guests from around the world.

As a Front Office Intern, you will be the face of the hotel and play a key role in creating memorable guest experiences. You will gain hands-on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a dynamic international environment.

The internship starts in September 2026 for a period of 5 or 6 months.

Responsibilities

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery
• Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face-to-face communication
• Assist with reservations, payments, and Front Office administrative tasks
• Deliver excellent guest service and respond professionally to guest enquiries
• Maintain a professional and welcoming Front Office environment in line with brand standards
• Collaborate with departments such as Housekeeping, Food & Beverage, and Maintenance to ensure smooth daily operations
• Learn and apply hotel procedures, standards, and systems to support operational excellence

Essential Requirements

• Currently enrolled in a hospitality or related study program
• Strong communication skills in English (written and spoken)
• Proactive attitude with willingness to learn and develop
• Guest-focused mindset with a positive and professional approach
• Enjoys working in a team and adapting to a fast-paced environment
• Available for an internship of at least 5-6 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Previous experience in hospitality or customer service is an advantage
• Interest in Front Office and guest relations
• Familiarity with hotel systems (PMS) is a plus
• Dutch or any additional language skills are an advantage
• Eagerness to develop operational knowledge within a hotel environment

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Great learning and development opportunities
• Advanced onboarding program
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings

The internship allowance is €550 gross per month (full-time), which is above the Horeca CAO BOL guidelines.

Excited to start your career in hospitality and create memorable guest experiences? Apply today, it\'s quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Victoria Amsterdam.

Park Plaza. Be part of it