Front Office Host(ess)

Park Plaza Victoria Amsterdam; Amsterdam; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Birthday bonus €250

Competitive salary

Meal during shift

Pension plan

25 days holiday

Wellbeing day

Travel compensation

Discounted hotel rates

F&B discount for party

Learning & development

Advanced onboarding program

Gym access

Job summary

Park Plaza Victoria Amsterdam is looking for a Front Office Host(ess) who will warmly welcome guests, manage smooth check-in and check-out, and ensure every stay starts with a smile.

You will use your excellent English, strong communication skills and caring attitude to create memorable experiences, while enjoying benefits like a pension plan, bonus, 25 days’ holiday and hotel discounts.

Join a diverse team across Europe, with opportunities for growth and participation in company events.

Qualifications

• Excellent interpersonal skills and ability to connect with guests.
• Good command of English and strong communication skills.
• Experience in front office or guest services preferred.

Responsibilities

• Handle check-in and check-out procedures smoothly and efficiently.
• Provide attentive, caring service to guests to enhance their stay.

Skills

Interpersonal skills

English proficiency

Communication

Customer service

Front desk experience

Job description

As Front Office Host(ess) you are the first and last person our guests see, it starts with a smile. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

Park Plaza Victoria Amsterdam is looking for a Front Office Host(ess) who will do their best to give guests a moment they won't forget and we will help you to achieve this goal.

Excited? We have more to share!

Benefits Of Working With Us As Front Office Host(ess)

• Birthday bonus of €250 (gross, paid in the month of your birthday)
• Competitive salary
• Tasty meal during shift
• Industry pension plan
• 25 days holiday
• 1 extra day off for your wellbeing
• Exciting job opportunities within PPHE Hotel Group across Europe
• Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Travel compensation (max €250 net pm based on full-time employment)
• Recommend a friend scheme (earn up to €750 for each friend who joins us)
• 8% holiday allowance (paid yearly in May)
• Flexible working policy (if applicable)
• Annual company parties and outings
• Exclusive discounts in the employee benefit store (www.alleo.nl)
• Discount on the collective health insurance from VGZ
• Departmental incentive schemes
• Great (online) Learning & Development opportunities to grow your career
• An advanced onboarding program
• Access to the hotel gym during low peak hours

and more…

Are you the perfect match?

• Have excellent interpersonal skills and able to connect with others
• Manage requests promptly, helpfully, politely and with a caring attitude
• Will be responsible for a smooth check in and check out process as well as taking ownership in making the guests' stay memorable
• Possess a good command of English and has excellent communication skills
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Have experience in the front office in a similar role? Perfect!

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.

Park Plaza. Be part of it