Front Office Host — Create Memorable Guest Experiences

Borealis Hotel Group; Eindhoven; On-site; EUR 20,000 - 27,000; Part time

Benefits offered by this job

Competitive salary and benefits

Staff discounts at IHG Hotels &Res

Dynamic work environment

Job summary

Holiday Inn Eindhoven Airport, part of Borealis Hotel Group, seeks a Receptionist / Front Office Employee on a 0-Hours Contract. The role centers on welcoming guests, handling check-in/check-out, and supporting breakfast and events with a guest-first mindset.

The ideal candidate demonstrates hospitality passion, strong communication, problem-solving, and flexibility to cover evenings and weekends. You will learn hotel systems quickly and contribute to a smooth, memorable stay.

Qualifications

• A genuine passion for hospitality and creating exceptional guest experiences.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from all backgrounds.
• A proactive "see it, fix it" mentality: you don’t wait for problems to solve themselves, you take ownership, identify opportunities, and act immediately.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• A solution-oriented mindset with the confidence to make decisions and resolve guest concerns efficiently.
• High attention to detail and a commitment to maintaining operational excellence.
• Flexibility to work shifts, including evenings, weekends, and holidays when required.
• Strong teamwork skills while also being able to work independently and take initiative.
• Computer literacy and the ability to quickly learn hotel systems and procedures.

Responsibilities

• Always delivering an exceptional guest experience.
• Ensuring smooth check-in and check-out processes in line with brand standards.
• Assisting with breakfast and meeting events.
• Maximizing room occupancy and promoting hotel services and facilities.
• Staying fully conversant with hotel facilities, services, and promotions.

Skills

Hospitality mindset

Communication skills

Proactive problem-solving

Organizational skills

Decision making

Attention to detail

Flexibility

Teamwork

Computer literacy

Tools

Hotel PMS software

Reservation systems

Job description

Holiday Inn Eindhoven Airport, part of Borealis Hotel Group, seeks a Receptionist / Front Office Employee on a 0-Hours Contract. The role centers on welcoming guests, handling check-in/check-out, and supporting breakfast and events with a guest-first mindset.

The ideal candidate demonstrates hospitality passion, strong communication, problem-solving, and flexibility to cover evenings and weekends. You will learn hotel systems quickly and contribute to a smooth, memorable stay.