Front Office Employee

Chogogo; Bonaire; Hybrid; EUR 31,000 - 40,000; Full time

Benefits offered by this job

Friendly international team

Growth opportunities

Competitive employment conditions

Work where others spend their vacation

Job summary

Chogogo Dive & Beach Resort on Bonaire is seeking a Front Office Employee to welcome guests, assist with check-in/out, and provide information about the resort and island.

In this role you will process reservations, payments, and guest data, coordinate with housekeeping and maintenance, and ensure a warm, professional front desk environment.

Fluency in English required; Dutch, German or Spanish are a plus; hospitality experience is welcome but not required; 32–40 hours weekly.

Qualifications

• Excellent guest-service oriented mindset.
• Strong communication and problem-solving abilities.
• Fluency in English is required; additional languages are a plus.

Responsibilities

• Welcome guests and guide them through check-in and check-out procedures.
• Provide information about the resort, their stay and Bonaire.
• Answer guest questions and resolve requests independently.
• Process reservations, payments and guest information accurately.
• Handle the car rental process, including contracts and vehicle handovers.
• Coordinate with Housekeeping, Maintenance and Back Office teams.
• Prepare arrival documents and maintain a professional Front Office environment.
• Ensure a complete handover to colleagues at the end of your shift.

Skills

Guest services

English fluency

Communication

Multilingual (Dutch/German/Spanish) a+

Job description

You are the first smile our guests see when they arrive on Bonaire. As Front Office Employee at Chogogo Dive & Beach Resort, you set the tone for an unforgettable stay, from a warm welcome at check in to a smooth goodbye at check out.

What you will do

• Welcome guests and guide them through check-in and check-out procedures
• Provide information about the resort, their stay and Bonaire
• Answer guest questions and resolve requests independently
• Process reservations, payments and guest information accurately
• Handle the car rental process, including contracts and vehicle handovers
• Coordinate with Housekeeping, Maintenance and Back Office teams
• Prepare arrival documents and maintain a professional Front Office environment
• Ensure a complete handover to colleagues at the end of your shift

Who you are

• A natural host with a warm and professional attitude
• Accurate, organized and able to perform well under pressure
• Fluent in English; Dutch, German or Spanish is a plus
• Proactive, solution-oriented and guest-focused
• Experience in hospitality is an advantage but not required

What we offer

• A position of 32 to 40 hours per week at a leading resort on Bonaire
• A friendly international team and informal working atmosphere
• Opportunities for personal and professional growth
• Competitive employment conditions
• The chance to work where others spend their vacation