Front Office Associate - The College Hotel Autograph Collection by Marriott (2)

Corendon Hotels & Resorts; Amsterdam; On-site; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Marriott discounts

Overnight stay with dinner

Marriott training standards

Job summary

The College Hotel, a Corendon property now part of Marriott, seeks a Front Office Associate. You are the face of the hotel, welcoming guests and handling check-in and check-out, inquiries, and messages.

You will support sales, maintain the reception area, and assist with administration and invoicing. Fluency in Dutch and English, flexible to work evenings and weekends, and prior experience in a similar role are required. Training under Marriott standards will be provided.

Qualifications

• Flexible to work evenings and weekends.
• Creative in proposing solutions with a structured approach.
• Good at processing numbers.
• Strong communication and administrative skills.
• Fluent in Dutch and English, both oral and written.
• Experience in a similar position is a must.

Responsibilities

• Greet guests warmly and manage check-in and check-out.
• Provide tourist information and handle guest inquiries and complaints.
• Answer calls, relay messages, and manage incoming communications.
• Maintain administration and update records.
• Support sales activities and present the working environment.
• Contribute ideas for improvements within the Front Office Team.
• Handle registration and invoicing processes.

Job description

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of connection come together. Here, you’re not just a colleague, you become part of a close-knit family driven by passion, ambition, and hospitality. This is the core of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your efforts are truly valued. You’ll feel it not only in the atmosphere, but also in everything we offer you.

What is in it for you?

• A full-time salary between €2.468,35,- per month
• A stylish, dynamic, and international work environment
• A unique opportunity to become part of a fun, friendly, and enthusiastic team
• Special discounted rates at over 9,000 Marriott hotels worldwide — for you, your family, and your friends
• Personal coaching and training to support you in your daily work
• A “Know Where You Work” experience: stay overnight in the hotel and enjoy a delicious dinner to fully immerse yourself in the guest experience
• Plenty of social activities, such as Associate Appreciation Week, our annual staff party, Friday afternoon drinks, and fun team outings
• Exclusive discounts at Corendon, our tour operator — not just for you, but for friends and family too
• Want to try one of our Mondi restaurants? Enjoy a 25% discount on your total bill
• Need a moment to recharge? Enjoy generous discounts at our in-house spa & wellness, plus 2 FREE massages per year

Become Part of the Corendon Family as our new Front Office Associate!

We are looking for you as our Front Office Associate at The College Hotel. The College Hotel is one of the hotspots in Oud-Zuid. The hotel is housed in a stylish 19th-century building, which opened as a school in 1895. You can spend the night in what used to be the math classroom, the biology classroom or maybe the economics classroom. The hotel is harmonized with “state of the art” design with respect for authenticity. Each room is unique and has its own details from the past. With the opening of Mondi in the summer of 2021, the capital has acquired a unique culinary hotspot. The fantastic location, the iconic boutique hotel The College, makes a night out for dinner extra special. The College Hotel is now a Marriott franchise which has changed its full name to:
The College Hotel, Autograph Collection by Marriott. This brings new challenges. For you as an employee, this provides interesting benefits such as discounts at other Marriott brands and extra training for your personal development and growth! The College Hotel is been renovated the past months and we have luxury new rooms!

What does the role entail?

As our Front Office Associate you are the face of the hotel and you provide a warm welcome to our guests.In this position you are also responsible for checking in and out of the guests and provides service during the entire stay. This includes providing tourist information, dealing with all guest questions and complaints, accepting and passing on messages, but also activities such as operating the telephone exchange and updating the administration. In addition, you take care of sales activities and you take care of the presentation of the working environment. You actively contribute to proposals for improvements within the Front Office Team. You are also responsible for registration, invoicing and administration.

Corendon has entered into a partnership with the global hotel chain Marriott.

This means that while we maintain our unique Corendon identity, we are now part of the Marriott portfolio.

When you join us, you will receive full training according to Marriott standards. This also includes getting familiar with the Opera system.

We would be happy to tell you more about our current developments and exciting journey during a potential interview.

Acquisition

Acquisition in response to this vacancy is not appreciated.
With this vacancy we are recruiting our new colleagues ourselves. Commercial calls from intermediary agencies to HR colleagues at the hotels are therefore of no use and will not be processed.

• Flexible to work, including evenings and weekends.
• Creative in coming up with solutions and you like to provide structure.
• Good at processing numbers.
• Strong communication and administrative skills.
• Both orally and in writing fluent in Dutch and English.
• Experience in a similar position is a must.