Front of House Supervisor

Riggs D.C; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Stay at Kimpton De Witt (intro program

6 complimentary nights per year Lore/L

Employee and Friends & Family discount

EUR180 yearly benefit budget

Bike lease

Discounts at partner hotels

Pension contribution

Travel allowance

Clothing allowance

Shoes allowance

Dutch language course

Canteen meals

Health insurance discounts

Job summary

Kimpton De Witt Amsterdam is seeking a Front of House Supervisor to lead the Front Office team, ensuring a warm, personal guest experience from arrival to departure. You’ll guide staff on busy shifts, handle guest requests, and model the high standards Kimpton is known for in a fast-paced hotel setting.

Fluency in English is required; Dutch or other language skills are a plus. You’ll collaborate with other departments to create a seamless guest journey and focus on coaching the team to grow

Qualifications

• Experience in Front Office with supervisory or leadership responsibilities.
• Strong guest-service orientation and ability to stay calm under pressure.
• Fluency in English; Dutch or other languages a plus.

Responsibilities

• Lead daily Front Office operations and coach staff.
• Support guest requests and ensure personal service.
• Collaborate with other departments to ensure a seamless guest journey.
• Uphold Kimpton’s hospitality standards in all interactions.

Skills

Front Office Leadership

Guest Service

Team Coaching

Communication

Job description

## Front of House SupervisorApply: Kimpton De Witt Amsterdam: Full time: Posted Yesterday: JR205079Kimpton de Witt and Super Lyan are only as good as the people it employs, that is why we picked you. You are outgoing and you love to meet new people. You are passionate, focused and driven about making every guest’s experience ‘ridiculously personal’, making their visit unforgettable, in all the right ways. You will be working with a friendly, international, motivated team and will work together to develop our full potential and ensure we all provide genuine heartfelt care to our all guests.At Kimpton De Witt Amsterdam, we believe that great hospitality starts with genuine human connection. As Front Office Supervisor, you are one of the driving forces behind creating memorable guest experiences, while leading a team that makes every arrival, stay, and departure feel effortless and welcoming.In this role, you support the daily operation of the Front Office and lead by example on the floor. You are there to guide the team during busy shifts, assist with guest requests, and ensure that every interaction reflects the warm and personal service Kimpton is known for. Whether you're welcoming a first time visitor, supporting a colleague, or finding a creative solution to a guest concern, you help create moments that guests remember long after they leave.Working closely with other departments, you ensure a seamless guest journey from start to finish. At the same time, you play an important role in coaching and developing the Front Office team, helping them grow their confidence, skills, and passion for hospitality.### What You'll BringYou are someone who enjoys working with people and naturally takes ownership when things need to get done. You have previous experience within a Front Office environment, ideally in a supervisory or leadership capacity, and understand what it takes to create exceptional guest experiences in a fast paced hotel setting.You communicate with confidence, remain calm under pressure, and have a positive attitude that inspires those around you. Most importantly, you genuinely care about people, both guests and colleagues, and enjoy creating an environment where everyone feels welcome.Fluency in English is required, while Dutch or additional languages are considered a plus.If you're ready to take the next step in your hospitality career and lead a team that puts people at the heart of everything they do, we'd love to meet you.**Whats in it for you?*** Experience Stay at Kimpton De Witt as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)* 6 complimentary nights per year at the Lore Group hotels worldwide* Employee and Friends & Family discount rates at the Lore Group hotels* Employee and Friends & Family discount rates at more than 5500 IHG Hotels and all Lore Group hotels* A yearly benefit budget of EUR180 that you can spend trough the benefits platform Alleo* Possibility to lease a bike* 50% discount in restaurants & bars at 19 partner hotels in Amsterdam* Free and unlimited appointments per year with a psychologist via OpenUp* A monthly contribution to a pension scheme* A monthly travel allowance* A monthly clothing allowance (if applicable to your position)* A yearly shoe allowance* Possibility to take part in a Dutch language course* Freshly prepared meals in the canteen* Discount on supplemental health insurances**Location:** Amsterdam