Freight Forwarding Specialist - Customer Service

NewPort Tank Containers; Moerdijk; On-site; EUR 33,000 - 47,000; Full time

Benefits offered by this job

Discretionary year-end bonus

Pension scheme (two-thirds paid by us)

34 days holiday (24 + 3.5 + 5 optional

Onboarding and academy training

Office cafe and social activities

Wellbeing and fitness initiatives

Annual events: summer BBQ, Christmas

Job summary

NewPort Tank Containers in Moerdijk is seeking a Customer Service Representative to ensure smooth logistics for our clients. You will be the first point of contact, keep customers informed, and coordinate end-to-end orders from A to Z.

You will check documentation for completeness and accuracy, monitor operations with KPIs, and collaborate with internal and external partners to prevent delays. The role offers a clear career path and a competitive package.

Qualifications

• Must have an organised approach to multiple ongoing processes.
• Proactive in improving processes and teamwork.
• Clear communication with colleagues, customers and external partners.

Responsibilities

• You are the first point of contact for customers and keep them informed about their shipments.
• You monitor and coordinate order handling from A to Z.
• You check documentation for completeness and accuracy.
• You monitor the operational process and work with internal and external parties using KPIs.

Skills

Accurate & organized

Proactive in improving processes

Clear communication with colleagues, 2

Education

MBO-4 or HBO education

Job description

NewPort Tank Containers in Moerdijk is seeking a Customer Service Representative to ensure smooth logistics for our clients. You will be the first point of contact, keep customers informed, and coordinate end-to-end orders from A to Z.

You will check documentation for completeness and accuracy, monitor operations with KPIs, and collaborate with internal and external partners to prevent delays. The role offers a clear career path and a competitive package.