Freight Forwarder Export Air

DSV; Hapert; Remote; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive onboarding

Competitive salary

8% holiday pay

Annual bonus 5%

Pension scheme

Gym on site

Flexible start times

Development opportunities

Job summary

DSV Hapert is seeking a Freight Forwarder Air Export to join our international air freight team. You will coordinate daily shipments, book routes, and maintain contact with customers, airlines, and worldwide DSV locations.

Starting from requests to arrival, you will ensure documentation is correct, monitor progress, and proactively resolve delays. Training is provided by experienced colleagues, and you will grow within our global network.

Qualifications

• MBO level qualification or equivalent in logistics or related field.
• Good written and spoken English; Dutch is an advantage.
• Strong administrative, proactive and service‑oriented approach.
• Willingness to learn, strong teamwork, attention to detail.

Responsibilities

• Process and coordinate daily air freight shipments and book best route, flight and schedule.
• Maintain contact with customers, airlines, airports and DSV locations worldwide.
• Check and process transport and customs documentation to meet requirements.
• Monitor shipments and proactively update customers, quickly resolve delays or issues.

Skills

English proficiency

Teamwork

Planning

Attention to detail

Customer service orientation

Education

MBO level

Tools

ERP systems

Job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Move forward as Freight Forwarder Air Export at DSV in Hapert

Do you enjoy working with customers, have strong administrative skills and keep a cool head when plans change? Make the move into international air freight and organise worldwide shipments for our high-tech customers at DSV. Previous experience as a freight forwarder is not required.

You get it done

Providing customers with complete peace of mind and ensuring their air freight travels safely and on time across the world: you’re on it.

How you do this? As a freight forwarder air export, you combine customer contact, administration and planning. You manage international shipments from initial request through to arrival and keep customers informed of their progress. No 2 days are the same. Sometimes everything runs according to plan, while at other times you need to act quickly to find a solution. Your colleagues will teach you the air freight business on the job. You achieve this by:

• processing and coordinating daily air freight shipments and booking the best route, flight and schedule;
• maintaining contact with customers, airlines, airports and DSV locations worldwide;
• checking and processing transport and customs documentation, ensuring every shipment meets the applicable requirements;
• monitoring shipments, proactively updating customers and quickly finding solutions to delays or other operational issues.

Your team stands out within DSV because of its open atmosphere, strong collaboration and high level of customer service. Our export department consists of 4 teams, each with its own specialism or customer group. We look closely at your strengths and decide together which team will enable you to perform at your best. You will receive guidance from experienced colleagues and can always turn to someone with a question. Together, you work hard for your customers while still making plenty of room for fun and humour.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

"Within our team, we support each other to fully unburden our clients when it comes to transport", says Koen Wouters, Manager Airfreight.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• MBO level of working and thinking, with experience in logistics, customer service or another dynamic working environment being an advantage;
• a good command of written and spoken English; Dutch is an advantage;
• an affinity with systems and administrative processes, combined with an accurate, service-oriented and proactive approach;
• an eagerness to learn, strong teamwork skills, attention to detail and an interest in planning;
• availability for 40 hours per week, your own transport to reach our location in Hapert and the ability to apply for a VGB security clearance.

It all counts for this vacancy of freight forwarder air export in Hapert. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a comprehensive onboarding programme that gives you a flying start with a leading international logistics company;
• a competitive salary, 8% holiday pay, an annual bonus of 5% of your annual salary and a good pension scheme with an employee contribution of just 5%;
• flexible starting times within the team’s operating hours; you will work entirely from our location in Hapert;
• varied working hours, including a late shift until 20:00 approximately once every 2 weeks and a night or weekend shift on average once every 2 months, scheduled in consultation;
• a modern workplace in our new building, including a well-equipped gym and an open team where hard work and enjoyment go hand in hand;
• plenty of opportunities to develop yourself and progress within DSV Air & Sea’s international network.

Start here. Go anywhere

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.