Floor Lead & Customer Experience Coach

AFHCo Stores NL BV; Netherlands; On-site; EUR 29,877 - 36,516; Full time

Benefits offered by this job

Competitive incentive bonus

Merchandise discount

Opportunities for career advancement

Training and development

Job summary

AFHCo Stores NL BV in the Netherlands is looking for a Key Lead to ensure an exceptional customer experience. The role includes supervising staff, managing store operations, and driving sales performance.

Ideal candidates should have retail experience and fluency in English and Dutch. The job offers a competitive annual salary of €33,196.80, with additional perks such as a merchandise discount and opportunities for career advancement.

Qualifications

• At least 1 year of retail experience preferred.
• CEFR B2 fluency in English & Dutch required.
• Knowledge of current fashion trends.

Responsibilities

• Provide guidance and coaching to Brand Reps and Stock Associates.
• Operate register/point‑of‑sale systems.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Detail-oriented

Education

High school diploma/G.E.D.

Job description

AFHCo Stores NL BV in the Netherlands is looking for a Key Lead to ensure an exceptional customer experience. The role includes supervising staff, managing store operations, and driving sales performance.

Ideal candidates should have retail experience and fluency in English and Dutch. The job offers a competitive annual salary of €33,196.80, with additional perks such as a merchandise discount and opportunities for career advancement.