First-Line Operational Risk Lead (AI & Digital)

NN

Den Haag

On-site

EUR 60,000 - 79,000

Full time

14 days+

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Benefits offered by this job

13th month

Holiday allowance

27 vacation days

BeFrank pension

Training & development

NS Business Card

Travel allowances

Home office & internet allowances

Job summary

NN is seeking a First Line Operational Risk Officer to support risk management across our Customer & Digital domain in a rapidly evolving AI-enabled environment. You will partner with business, IT, Data & AI and Security teams to identify, assess and mitigate risks while enabling responsible AI, secure digital journeys and trusted customer experiences.

You will work close to digital delivery and governance, translating complex topics into practical guidance, supporting audits and regulatory

Qualifications

Bachelor's or Master's in Business, Risk Management or related field.
At least two years of experience in Operational Risk, Internal Control, Audit, or a related discipline.
Knowledge of IT Risk, cyber risk and regulatory environments advantageous
Experience with risk assessments, control testing, issue remediation and regulatory assessments
A risk and control mindset with technology affinity and AI literacy
Analytical thinking, judgement and ability to influence stakeholders
Execution power and collaboration across teams

Responsibilities

Identify, assess, monitor and mitigate risks across processes and IT services.
Facilitate risk assessments and drive remediation of identified gaps.
Translate complex risk topics into practical guidance for teams.
Advise management on operational, data, outsourcing and AI risks.
Support AI governance and Responsible AI principles and regulatory expectations.