Field Technical Service Manager AH

Boehringer Ingelheim; Amsterdam; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Headspace & OpenUP toegang

Lifelong Learning via Virtual Campus

Concurrerend salaris + bonus

Groene mobiliteit

Hybride werkplek + 31 vakantiedagen

Teamuitjes en evenementen

Job summary

Boehringer Ingelheim zoekt een Field Technical Service Manager Pets in Amsterdam om technische richting en ondersteuning te bieden aan Sales/Marketing en aan externe klanten zoals dierenartsen, huisdiereigenaren en experts. De rol vereist veterinaire expertise en sterke communicatie in NL en EN.

De positie werkt hybride vanuit Amsterdam met ongeveer de helft van de tijd in het veld en rapporteert aan BU Head Companion Animals AH. Passie voor diergezondheid en samenwerking zijn essentieel.

Qualifications

• Masterdiploma DVM vereist.
• Minimaal 3 jaar ervaring in veterinaire praktijk gewenst.
• Zeer goede Nederlandse en Engelse communicatie.
• Kennis van diergezondheid en referentie-instrumenten is een plus.

Responsibilities

• Technische verkoopondersteuning bij klantencontact, on-site training en afhandeling van vragen en farmacovigilantie.
• Technische training verzorgen voor interne en externe stakeholders.
• Schrijf en mondeling technisch communiceren, inclusief papers en presentaties.
• Samenwerking met Brand Manager bij beoordeling en uniformering van marketingmaterialen.
• Contact met Key External Experts en ondersteuning bij interactieve verkooptools.
• Uitvoeren/ondersteunen lokale veldproeven en klinische evaluaties.
• Ontwikkelen van verkooptools zoals PowerPoint-presentaties en technische bulletins.

Skills

DVM Masterdiploma

Praktijkervaring als DVM

Commerciële vaardigheden

Education

Masterdiploma DVM (Veterinaire Geneeskunde)

Job description

WHO ARE WE?

ROPU MIDI is a Regional Operating Unit that covers all local Human Pharma and Animal Health Operating Units across Belgium, Denmark, Norway, Finland, Greece, Portugal, Sweden, and The Netherlands. MIDI has a multicultural and diverse work environment. More than 1.800 employees are striving to work together to improve lives for patients and animals in our region.

DE FUNCTIE

Heb jij een passie voor de gezondheid en het welzijn van dieren? Dit is jouw kans om jouw wetenschappelijke en technische expertise te verbinden met commerciële en marketinggerichte doelstellingen en zo bij te dragen aan betere toegang tot zorg voor dieren.

Als onze nieuwe Field Technical Service Manager Pets zet je jouw wetenschappelijke en veterinaire expertise in om richting en ondersteuning te bieden aan externe klanten, zoals dierenartsen, huisdiereigenaren en vooraanstaande externe experts en collega’s van sales en marketing team van Boehringer Ingelheim. Zo help je hen activiteiten verder te ontwikkelen en creëer je waardevolle kansen voor samenwerking.

Deze functie is gevestigd in Amsterdam en je rapporteert rechtstreeks aan de BU Head Companion Animals AH. Het is een klantgerichte functie, waarbij je ongeveer de helft van je tijd in het veld actief bent.

THE OPPORTUNITY

Are you passionate about animal health & wellbeing? This is your chance to apply your scientific and technical knowledge to business and marketing purpose and give animals a better access to health!

As the new Field Technical Service Manager Pets, you will provide technical direction and support with your relevant scientific knowledge in the veterinary field to Sales and Marketing colleagues and external customers (i.e., other Vets, Pet Owners, Key External Experts) to improve their business and to maximize collaboration opportunities.

This position is based in Amsterdam and reports directly to the BU Head of Companion Animals AH. It is a customer‑facing role in which you will spend about half of your time in the field.

HOW YOU’LL FIT IN:

• Provide technical sales support through customer interactions, on-site customer training, and handling customer inquiries and pharmacovigilance.


• Provide technical training (internal and external) as it relates directly or indirectly to products in your portfolio


• Generate written and oral technical communications including scientific papers and presentations at professional meetings; ensure technical accuracy of promotional communications


• Review our brand marketing materials and create together with the Brand Manager


• Connect with appropriate Key External Experts and support the creation of our interactive and innovative sales tools in line with the evolving needs of the customers


• Conduct and/or support local field trials


• Create sales tools such as (but not limited to) PowerPoint presentations and technical bulletins to promote our products and organization.

YOU BRING:

• Passion for animal health and welfare


• Master’s degree (DVM) in Veterinary Medicine is required


• Previous experience (min. 3 years) preferably in veterinary practice is preferred


• Experience as a Vet in practice is a strong plus


• Well-developed communication skills and interest in exploring digital opportunities, data solutions and other trends within the AH industry and being a Team player


• Commercial acumen


• Willingness to achieve goals together with the team


• Native/ Advanced fluency in Dutch and English


• Interest in science, trial design and conduction, including basic understanding of statistical analysis


• Proactive: collaboration with customers to execute innovative ideas in respond to changing customer needs and markets.

WHAT WILL YOU GET IN RETURN?

Next to working in a Global Top Employer (https://www.top-employers.com/top-employers-global-2025/) certified company that offers you the opportunity to develop and challenge yourself while learning from a fast-paced environment:

• Be part of a wellbeing-oriented organization (Premium access to Headspace , OpenUP and ongoing support and initiatives related to ways of working to help our employees to stay healthy and constantly improve the physical, emotional, mental, and spiritual well-being)


• Customized Development plan based on your role and aspirations, with several learning platforms such as LinkedIn Learning Premium (languages + training programs) and our Virtual Campus Lifelong learning at our Virtual Campus | Boehringer Ingelheim (boehringer-ingelheim.com) (https://www.boehringer-ingelheim.com/about-us/corporate-profile/lifelong-learning-our-virtual-campus)


• Acompetitive salary rangebased on seniority and skills (plus annual bonus, 8% holiday pay and a company pension scheme)


• Green mobility package where you get compensated even for cycling to the office – which is an inspiring, sustainable (platinum-certified) building (https://edge.tech/developments/edge-amsterdam-west)


• Hybrid workplace model– flexibility to work from home within the respective country and the office and 31 vacation days to re‑energize


• We enjoy fun activities and celebrations (e.g., Team events, Christmas Party) and value a respectful working atmosphere!

Please note that pay information will be shared during the recruitment process.

Screening:

In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third‑party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities. All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law