Field Service Technician

Eversys Nederland; Den Haag; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Eversys Nederland BV is seeking a Field Service Technician to join our Technical Support Team. The role covers installation, maintenance, repair, and calibration of field equipment across the Netherlands, with a home-based start and a company vehicle.

The position reports to the Operations Manager and begins with a 1-year contract for potential permanent arrangement. Daily tasks include 3–4 service tickets, on-site troubleshooting, and customer training.

Formación

• Hands-on technician with ability to work independently.
• 3+ years of mechanics/hydraulics experience.
• Basic electronics knowledge.
• Fluent Dutch and English.
• Valid driver’s license.

Responsabilidades

• Handle installations and maintenance assignments following factory specifications.
• Repair on-site or swap modules that are available in the company vehicle.
• Stock control for spare parts and modules assigned to the company vehicle.
• Troubleshoot technical issues using telemetry and usage data remotely or on site.
• Weekend standby service with overtime compensation.
• Attend trainings necessary for the job.

Conocimientos

Hands-on

Independent

Team player

Mechanical

Hydraulics

Electronics basics

Dutch language

English language

Driver's license

Educación

Vocational/technical education

Herramientas

Telemetry software

Laptop/Tablet

Descripción del empleo

Eversys Nederland BV is proud to share an new open position. Indeed, for its Technical Support Team, we are looking for a Field Service Technician.

The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs.

We are based in Den Haag, Nederland. Your geographical intervention scope at clients/distributors premises will be all over the country. This position is reporting to the Operations Manager.

You will start with a 1 year contract with an aim at converting the collaboration into a permanent contract after one year.

Your Responsibilities as Field Service Technician

• Handle installations and maintenance assignments following factory specifications and factory requirements.
• Support various installation & maintenance projects.
• Be able to repair on site or swap modules that are available in the company vehicle.
• Stock control regarding spare parts and modules that are assigned the the company vehicle.
• Troubleshoot technical issues using telemetry and usage data remotely or on site.
• Weekend standby service (take turns with other field technicians).
• Respond to breakdown service using the internal ticketing system.
• Attend various trainings necessary for the job.

How will your day to day be organised?

• Daily Workload: Typically 3 to 4 service tickets/calls per day (up to more if travel distances are short). Standard operating hours cover site availability from 7:00 AM to 6:00 PM, with all extra hours fully paid as overtime.
• On-Site Tasks: Trouble shoot, repair, maintenance and customer instruction after installations.
• Installations: Setting up, calibrating, testing new machines, and conducting training sessions.
• Projects Implementations: Participating in major client roll-outs and large-scale projects (e.g., Starbucks, Total gas stations, Circle K, Wimbledon event setups).
• Standby Duty: 1-week rotation every 6 weeks. Incident volume is low to moderate (average 0 to 3 calls during a weekend shift), compensated via structured overtime percentages.

Travel

• Target Region: The candidate must reside in the Northeast of the Netherlands.

• Company Van: VW ID. Buzz (or small service van).

• Home-Based Work Model: The technician starts their day directly from home using a fully equipped company vehicle. Parts and equipment are delivered directly to their home address, eliminating daily warehouse commutes.

Qualifications

• Hands on and able to work independently without much supervision.
• Seniority but willing to pioneer while we are rebuilding the service organization together.
• Team player and collaborate with several departments is essential.
• Mechanical / hydraulics background and basic electronics knowledge.
• Good proficiency in Dutch and English.
• Excellent Customer Service Skills and ability to give short trainings on-site.
• Drivers licence is mandatory.

Technical Expertise & Tools

• Technical Skill Set: Looking for a hands-on, technically skilled technician rather than an over-qualified engineer. Ideally requires 3+ years of experience grounded in mechanics and hydraulics, along with basic/limited knowledge of electronics.
• Remote Telemetry & IT Skills: Computer skills and affinity with technical software are essential. Technicians use laptops/tablets equipped with proprietary telemetry software to diagnose faults, calibrate parameters, and perform quick fixes remotely before dispatching on-site.
• Background & Education: Vocational/technical school background is preferred over formal university degrees.