Field Service Specialist

Leadout Capital; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Agentforce is seeking a Field Service Consultant to lead complex deal cycles by translating customer requirements into scalable Field Service solutions that leverage scheduling, asset management, and mobile technologies. You will own the technical vision, run discovery, design end-to-end architectures with Salesforce Field Service, and present executive-level demonstrations to win strategic engagements.

Candidates should have 7+ years in enterprise software pre-sales or solution architecture, a

Qualifications

• 7+ years in enterprise software pre-sales, solution consulting, or technical architecture with a field service focus.
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field.
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization and asset management configuration.
• Proven ability to architect end-to-end solution designs for complex deployments.
• Experience leading technical discovery sessions and translating requirements into roadmaps.
• Strong executive presence for demonstrations to C-suite and VP stakeholders.
• Familiarity with integration patterns (APIs, middleware, IoT) in field service environments.
• Experience in competitive positioning within the field service technology landscape.

Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration tech.
• Leads technical design sessions, documenting domain-specific workflows aligned with clients’ objectives.
• Provides actionable technical recommendations to drive usage at scale in production.
• Translates business requirements into solution architectures and roadmaps.
• Presents executive-level product demonstrations to key stakeholders.
• Architects end-to-end solution designs for complex deployments and manages risk.

Skills

7+ years experience

Enterprise software pre-sales

Solution architecture

Executive presentation

Technical discovery

Client relationship

Technical due diligence

Integration patterns

Education

Bachelor's degree in CS/Engineering/IS/Business

Tools

Salesforce Field Service (FSL)

Job description

The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies.
This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.

Key Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
• Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
• Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
• Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
• Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
• Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.

Job Qualifications

Required

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape

Preferred

• Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
• Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
• Experience working in or alongside a customer success, professional services, or consulting capacity
• Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
• Track record of developing customer champions and technical trust-based relationships in enterprise accounts