Field Service Engineer

All About Expats; Breda; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Company car

Bonus scheme

Career growth opportunities

Job summary

All About Expats is seeking a Field Service Engineer to deliver on-site maintenance, calibration, installation, and training across various instruments in the Netherlands, with support from a Breda office. You will travel frequently, provide technical support, and identify service opportunities while maintaining strong customer relationships.

A driver’s license and English communication are essential. Join a dynamic team offering a base salary with a bonus, a company car, and opportunities for

Qualifications

• Background in Engineering, Mechanics, Electronics or related field.
• Experience with on-site maintenance and installation.
• Proficient with measuring instruments and hand tools.
• Willingness to travel across the Netherlands.
• Excellent communication in English.

Responsibilities

• Provide on-site maintenance, calibration, and repair of lab instruments.
• Install and train customers on equipment operation.
• Offer remote technical support by phone.
• Maintain accurate records in SAP CRM.
• Promote service contracts and support sales goals.

Skills

Field service experience

Mechanical & electrical aptitude

Customer service orientation

English communication

Valid Driver's License

Education

Engineering/Mechanics/Electronics background

Tools

SAP CRM

Job description

Breda, Netherlands | Posted on 18/07/2025

We are seeking a dedicated Field Service Engineer to join our client's team, providing essential on-site preventive maintenance, calibration, installation, and training services across various product lines. This vital role includes offering technical support and assistance to customers, identifying potential sales opportunities, and operating predominantly in the field, with support from a centrally located office in Breda for administrative and support functions.

Responsibilities:

• Deliver comprehensive technical support to customers in the southern region of The Netherlands.
  
• Conduct on-site maintenance, calibration, and repair of laboratory instruments at customer locations.
  
• Offer remote support to customers via telephone.
  
• Facilitate customer training on the correct usage and upkeep of the instruments.
  
• Engage in collaboration with different business units to support the company's goals.
  
• Utilize and manage the CRM system (SAP) for accurate information reporting and tracking.
  
• Assist in promoting service contracts to enhance customer engagement and support.
  

Requirements

• A background in Engineering, Mechanics, Electronics, or related fields, with relevant experience.
  
• Proficient in using measuring instruments and hand tools.
  
• Knowledge of IT and network systems is advantageous.
  
• Demonstrated problem-solving skills and creative thinking.
  
• A solid track record in customer service roles.
  
• High customer service orientation with proactive, responsible, and organized work ethics.
  
• Independent working capability with minimal supervision.
  
• Preparedness for frequent travel to client locations within The Netherlands.
  
• Exceptional communication skills, both verbal and written, in English.
  
• Possession of a valid Driver's License.
  

• An attractive base salary with a bonus scheme.
  
• Opportunities for professional growth in a dynamic environment.
  
• A company car for business and commuting use.